De La Charis Hotel by Waringin Hospitality

Yes, the hotel has its own parking area. Guests describe it as spacious, located behind the hotel building near the entrance.

The staff is generally described as very friendly, welcoming, and helpful. Many guests praise the efficiency of the check-in and check-out processes. However, there are opposing reviews: some visitors complained about unfriendly reception staff and slow service during check-in and check-out.

A deposit of 100 thousand may be required upon check-in. According to guest reviews, the process of refunding this amount upon check-out is easy and straightforward.

Breakfast at the hotel is rated positively, with many noting the taste and variety, including pastries, cakes, puddings, and traditional snacks. The service format varies: some guests are accustomed to a buffet downstairs, while others received breakfast sets delivered to their rooms. Some visitors find the menu simple, but appropriate in quality.

Complimentary bottles of drinking water (usually two 600 ml bottles) are provided in the rooms. An electric kettle, as well as tea, coffee, and creamer sachets, are also available.

Guests note that the hotel has good and stable Wi-Fi, which is described as "excellent."

Soundproofing at the hotel receives mixed reviews. Some guests complained about hearing doors slamming, people walking in the corridors, or noise on the roof. Additionally, as the hotel is located near the main road, street noise is audible in some rooms.

Most guests are satisfied with the beds, describing the mattresses as comfortable and the bed linen as clean and fragrant. However, there are complaints regarding stains on mattresses in certain rooms. The furniture is generally modern, though there are some remarks about peeling paint on doors and dust on tables.

Opinions on cleanliness are divided. Many praise the hotel for the impeccable cleanliness of the rooms and bathrooms, as well as high-quality daily cleaning. At the same time, other guests complained about dust in the corners, dirty mats, an unpleasant smell of paint or dampness in the room, and even unfresh bed linen.

The air conditioners in most rooms work well and keep the rooms cool. However, there were instances where power outages caused the air conditioners to stop working, leading to intense heat in the rooms. Additionally, one guest noted that the bathroom fan was noisy.

Toothbrushes, toothpaste, soap, and shampoo are usually available in the rooms. A hairdryer and towels are also provided, although some guests noted a lack of slippers or the temporary unavailability of towels. Bathrooms have hot water, but some guests complained that it was not hot enough or was unavailable in specific rooms.