Luminor Hotel Jemursari By WH with The Best Breakfast in Town and Located Near Surabaya Industrial Estate Rungkut SIER

Being recognized as Guest of the day was the cherry on top. I was upgraded to a room two levels higher than my original booking. The service was warm, attentive and genuinely personalized. Special shoutout to Mbak Rieke at the receptionist who explained everything so clearly and made the check-in seamless, thank you for that! Thank you for making my stay so special. I’ll be back for sure.

I booked my hotel today, it's just waste of money. Nothing good at all. The receptionist lady is mean. The room all too small and I can see they have seen me como with normal clothes so they treat me and family like we are something. When I come the room is still on clean, very unprofessional and they even leave the vacuum cleaner on the table. The price is expansive for nothing. They let people are late check out with payment and not approved any early check in. Though that we need to wait till 2pm but the check out should straight at 12pm. No flexibility and no tolerance. I have asked that my baby got fever but the lady receptionist just don't care at all.

I celebrated my 17th birthday here, and it was truly a memorable experience. From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The staff were all very friendly, attentive, and made sure everything went smoothly throughout the celebration. The service was excellent and professional. I especially enjoyed the buffet food served at the restaurant—it was delicious, fresh, and offered a good variety of dishes to choose from. The ambience of the place was cozy and elegant, which made the whole celebration feel extra special. I’m really happy I chose this place for my birthday!

I visited the hotel for a meeting and the meeting rooms were nice and cold, even though the control panel for the AC is a bit busted. Also the snacks given were great during Coffee Breaks.
And for lunch, we ate at the Hotel's restaurant buffet-style. It had many options to eat and I'm all for it, I got to eat almost 80% of the food and all of them were good to my taste and there was an Ice cream machine you can get by yourself.

Almost the same breakfast every day. The rooms are rather cramped and the hotel aisle can be very noisy at night because of the guests. Good for local or international guests with affordable prices and a nice ambiance.
Please note for management: the welcome drinks (orange milky and melon milky) tasted disgusting.

Recently stayed at Luminor Hotel Surabaya for just a day, and despite the short duration, the experience was genuinely unforgettable. I was pleasantly surprised to be selected as the Guest of the Day, which came with a complimentary room upgrade from a Deluxe to an Executive room. This thoughtful gesture made me feel truly welcomed and appreciated.
The Executive room was spacious, clean, and tastefully designed—perfect for both comfort and relaxation. Every staff member I encountered was friendly, attentive, and professional. It’s rare to find such a warm and accommodating atmosphere in a city hotel.

Rooms and services match our expectation. Food is great and enjoyable. Too bad parking space is limited so they provide valet parking for IDR 5.000, 00. Very cheap but the car is parked outside so for those who value their cars, well…

The warmest and most polite welcome from Mas Ari. Awesome hotel ambiance and extraordinary food. Great, clean and fragrant room. During my stay there is a Guest of Day program, the extra update is a great incentives. On the downside, the hotel drop off zone is too narrow and short so there's alot of traffic.

Good food, comfy room, quite far away from the famous mall. Everything else is perfect!

Good service but we have some problem with hot waters at shower sometimesbhot sometimes cold there not consistant and bed its so comfort and cleans room we have actualy comfort I was stayed in hotel for twice for 1 year its recomend for family and solo traveler.

I had a very pleasant stay. The room was not only clean but also spacious, providing ample room to relax. The staff were exceptionally friendly and always ready to assist with any requests. The breakfast spread was diverse, offering a variety of choices. The only thing missing was a swimming pool. But despite that, I would definitely recommend this hotel.

Got bumped up to executive room as we were guest of the day; thank you for the extra service!
We got a lovely and spacious room with double bed & sofa, complimentary snacks, spacious table, and very cool air conditioned room. Thanks Luminor!

All good! Thanks for the experience :) with all the great staff. The room was excelent, we enjoy everything all at this hotel. We hope we can go back this hotel again. Once again thanks to All crew for the surprise and also big thanks to upgrade :)

I stayed at Luminor Hotel Jemursari in Surabaya for 4 days and 3 nights, and honestly, it was one of the best hotel experiences I’ve had. I booked the Executive Room, and I was amazed at how spacious it was! To make it even better, there was a free mini bar waiting for me – such a nice surprise.
Since my room was at the corner, I had two big windows with a wide, beautiful view. It was so refreshing to wake up and see the light pouring in from both sides. One small but thoughtful thing I loved was the water dispenser in every hallway. It might sound simple, but it saved me from having to buy bottled water late at night. Little things like this really make a difference!
The staff were incredibly kind and polite – the kind of people who genuinely make you feel welcome. They even remembered me after just a short time, which added such a warm, personal touch to my stay.
Now, the breakfast – I have to mention this because it was fantastic! There were so many options to choose from: fried rice, omelette, soto Lamongan, onion noodle soup, sweet and sour chicken, chicken porridge, and even serabi gulung. They also served traditional drinks, jamu beras kencur, which was a lovely touch. I made sure to try a little bit of everything!
Another thing I really enjoyed was the vibe at the hotel every evening. There were always agendas in the restaurant with some relaxing background music playing. It gave the lobby such a lively and cozy atmosphere.

The room clean wide, food all good, staff very friendly, everything good … will be back here next time to stay with family,
The room clean wide, food all good, staff very friendly, everything good … will be back here next time to stay with family.

Nice place and good service.
Staff is very polite.
Breakfast is having multiple options with awesome taste.
I had stayed here for 2 days and it was nice experience.

The hotel room was quite spacious and had a nice ambience. The hotel breakfast was amazing. I suggest you to book the hotel along with the breakfast. There were a lot of Indonesian food which is very nice for foreigners to taste local food. I was impressed with the Jamu booth (Jamu is traditional herbal drink from Indonesia). Love the overall vibe here.