Online Reservation:
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV hearing Soundproofing
blinds Blackout blinds desk Desk airwave Hairdryer shower Shower footprint Slippers emoji_food_beverage Tea phone_in_talk Telephone self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV hearing Soundproofing
Beds: full double bed
blinds Blackout blinds desk Desk airwave Hairdryer shower Shower footprint Slippers emoji_food_beverage Tea phone_in_talk Telephone self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water
ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV hearing Soundproofing
Beds: twin beds
blinds Blackout blinds desk Desk airwave Hairdryer shower Shower footprint Slippers emoji_food_beverage Tea phone_in_talk Telephone self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water
Phone: +62 31 99211888
Address: Jalan Kejawan Putih Mutiara No 8, Surabaya, 60112
E-mail: [email protected]
Number of rooms: 232
Year built: 2025
So another reviewer said that the twin bed was big enough for a family and yes it's true! We are 2 adults and 2 kids, both had enough space to sleep comfortably. This is a plus for a family.
For price, really reasonable (for now) that includes breakfast for the kids as well. They have a quite decent sized swimming pool, clean, new furnitures and all, but they ran out of towels around 4pm.
The cafe at the lobby, quite interesting to have, but it was closed at 7pm, it would be nice to have it stand by until quite late for snacks and all while enjoying the pool table.
What we loved :
Price is seriously affordable with beds suitable for family with toddler (get the twin, it is enough)
Close vicinity to mall.
Staffs were trying their best to host.
Called reception to ask for an extra towel, came super fast.
Good TV channels for kids, and youtube plus netflix were available (big plus)
For breakfast, chicken teriyaki and banana bread were great.
Some minor:
Staffs were overwhelmed around 8am breakfast, some food were empty for quite some time, we had to go back and forth several times to check if it's refilled or not.
Our order for some was probably mixed with other table and vice versa.
It's a progress we know, maybe still trying to get the pace and all, and would love to see you guys and stay there again.
We stayed at Aloft Surabaya Pakuwon City for 2 nights (Oct 29 — Oct 31) on a double bed standard room.
Hotel is brand new, located conveniently within the mall, and not too far from Juanda Airport.
Lobby feels welcoming. Room is spacious & Clean.
Most important is the hospitality by the staffs. We feel welcomed from the first time we stepped into Aloft. Also, special thanks to Chef Vincent at Vibe Restaurant for serving us the delicious Tahu Tek khas Surabaya and other Indonesian foods served for the breakfast. All the best to Aloft and we will be back to Aloft Surabaya on our next vacation.
Jl. Kejawanputih Mutiara I, Surabaya, 60112
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Pakuwon City Mall 3 and Bella Apartment Bella Tower, Surabaya, 60112
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12:00
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The cost of accommodation at hotel Aloft by Marriott Surabaya Pakuwon City depends on the number of guests and dates. Enter your travel dates to see prices.
You can book the hotel Aloft by Marriott Surabaya Pakuwon City on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.
Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.
Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.
Free Wi-Fi is available to guests of hotel.
Nearest attractions to hotel Aloft by Marriott Surabaya Pakuwon City: Sepuluh Nopember Institute of Technology (1.7 km.), Hutan Bambu Keputih (1.7 km.), Galaxy Mall Surabaya (2.8 km.), University Of 17 Agustus 1945 Surabaya (4.9 km.), Airlangga University (5 km.), Bratang Flower Market (5 km.), Gelora 10 November Stadium (6 km.)
Check-in at Aloft by Marriott Surabaya Pakuwon City is available 15:00, check-out 12:00.
Gubeng Train Station train station is located just 6 km. away
Aloft by Marriott Surabaya Pakuwon City is located 11 km. from Juanda International Airport.
Parking is available to guests of hotel.
Hutan Bambu Keputih 1.7 km.
Galaxy Mall Surabaya 2.8 km.
Airlangga University 5 km.
Bratang Flower Market 5 km.
Gubeng Train Station 6 km.
Grand City Mall 6 km.
Submarine Monument 7 km.
Surabaya Plaza 7 km.
Central Point Mall 7 km.
Juanda International Airport 11 km.
Abdul Rachman Saleh Airport 73 km.
We had a wonderful 3-night stay at Aloft Surabaya Pakuwon City. Although it’s a 4-star hotel, the level of service truly exceeded our expectations and felt like a 5-star experience.
We were traveling as a family with three children, and every member of the hotel staff made us feel genuinely welcome. The restaurant staff were incredibly friendly, attentive, and always willing to help, making every breakfast and meal enjoyable for our family.
A special thank you to the housekeeping team, especially Haki and Antoni, who were exceptionally helpful, warm, and accommodating throughout our stay. Their kindness and attention to detail made a real difference.
Overall, we had an amazing experience and would definitely stay here again. Highly recommended to anyone visiting Surabaya, and we’ll certainly be recommending this hotel to all of our friends and family! ⭐⭐⭐⭐⭐