OYO Life 3782 Gunung Anyar

Car parking is located on the road. CCTV cameras are installed in this area, providing a sense of security, although there is no full enclosure of the territory.

Reviews regarding the staff are contradictory. Some guests describe the hostess as a friendly woman who helped arrange a taxi, and the check-in staff are described as polite and responsive. At the same time, other visitors complain about the unfriendliness and rudeness of the staff.

Many guests state that the actual condition of the rooms differs significantly from the photos on Google or Booking. The condition of the decor is described as deplorable: shoe prints are visible on the walls, cobwebs hang in the corners behind doors, and dust accumulates everywhere. The rooms appear neglected and are in need of renovation.

Cleanliness at the hotel is a source of serious complaints. Visitors report dirty floors with hair, mold on pillows, and even the presence of large cockroaches in the rooms. Hygiene is a particular point of contention: guests claim that sheets, towels, and blankets are not laundered, but simply remade after previous occupants, resulting in an unpleasant smell. In one instance, a guest was refused a bedsheet entirely.

The air conditioners in the rooms work quite effectively and keep the space cool. Regarding the bathrooms, some guests praise the availability of a hot shower, while others complain about water supply interruptions, making it impossible to take a quick shower.

Information regarding room amenities varies. Some guests confirm the presence of towels, basic toiletries, and even small treats. Others claim that soap and towels are completely absent from the rooms.