Omah Pandhoek Hotel Alun-Alun Nganjuk by Sajiwa

Yes, the hotel provides parking for vehicles. Guests note that the parking area is sufficiently spacious and on-site security is ensured.

The front desk is open 24 hours a day, allowing guests to check in at any time. The staff is described as very friendly, polite, courteous, and prompt. Employees are ready to assist in unusual situations: one guest mentioned that the staff helped change a car tire, while in another instance, hotel employees mailed a forgotten passport to a guest in another city.

The hotel features an on-site restaurant and café where guests praise the delicious food, particularly highlighting the flavorful fried rice (nasi goreng) and quality meal boxes (nasi kotak). Breakfast is also available with a varied menu that changes daily. Some guests suggested adding the option to order room service from the restaurant by phone.

Complimentary bottled drinking water is provided in the rooms. Modern Smart TVs are installed, which guests rate favorably. However, some visitors noted the lack of electric kettles for heating water in certain rooms.

The rooms are new, clean, and pleasantly scented, with furniture and finishes in good condition following a recent renovation. Guests note that the mattresses are very soft and comfortable, and the bed linen is clean and white. Some rooms have balconies suitable for relaxing with a cup of coffee; however, there are complaints that certain rooms (for example, in the 2xx series) are too narrow, dark, and windowless, which impairs air circulation.

Guests are very pleased with the level of cleanliness in the rooms and the surrounding property, describing it as well-kept and fresh. Housekeeping is carried out thoroughly, keeping the rooms clean and fragrant. However, as a suggestion, one guest proposed installing an exhaust fan in the bathroom to prevent excess humidity.

The air conditioners in the rooms are new and operate very efficiently, providing pleasant cooling. As for hot water, guests' experiences vary: most confirm the presence and good quality of hot water, but a few guests noted that there was no hot water in their rooms.

The hotel provides standard toiletries, but one guest suggested adding toothbrushes and soap to the bathroom amenities.

Yes, the hotel has a meeting room fully equipped with an LCD screen, air conditioning, and microphones, making it suitable for business meetings.