Graha Deanofa Syariah

Yes, parking spaces are available on the premises. Motorcycles can be parked inside, while cars are parked on the street.

Guest reviews regarding the staff are mixed. Many guests praise the team for their friendliness, efficiency, and quality service, even during very late check-ins or early check-outs. However, there are some complaints regarding rudeness, unprofessional behavior, and long waits in the lobby when the receptionist is away from the desk. It is also noted that the current staff is more welcoming than previous employees.

Breakfast is provided at the guest house. According to guests, the selection of dishes is quite varied for budget accommodation.

Yes, this option is available. One guest noted that they were able to check in before the standard time by paying an additional fee of 50,000.

Guest opinions regarding cleanliness vary significantly. Some visitors find the rooms clean and comfortable, particularly highlighting the spacious Superior rooms. Others complain about dirty bedsheets, stained pillows, insects in the room, and unpleasant odors in the bathroom. The furniture generally corresponds to the budget category, though there are complaints about the lack of clothes hangers in the wardrobe.

The rooms are equipped with air conditioning units, which, according to most guests, work well and cool the room effectively.

The rooms feature TVs, although they do not always work. Information regarding toiletries is inconsistent: some guests received towels, toothbrushes, toothpaste, and shampoo, while others complained of a complete lack of toiletries other than towels. Hot water is available in the shower, although the plumbing can occasionally malfunction (such as leaking bidet sprays or faulty faucets).

As the property operates under Sharia principles, guests are required to present an identity card (KTP) upon check-in, and married couples must provide a marriage certificate.

Numerous issues have been reported with the booking system, particularly through OYO. Guests complain that the hotel no longer partners with them, but the app information has not been updated, leading to room availability errors. Some guests have faced demands for extra payment on-site despite having paid through the app, as well as the inability to receive refunds for canceled bookings.