favehotel Sidoarjo

Yes, the hotel provides a large and spacious parking area suitable for both cars and motorcycles. Guests describe the parking as very extensive and convenient. There is also mention of basement parking, although one guest suggested that priority in the basement should be given to hotel residents.

The hotel staff are mostly very friendly, professional, and responsive; employees named Rizky, Zulkifli, Santika, Josephine, and Aura are particularly highlighted. Staff respond promptly to technical issues; for example, they quickly repaired an air conditioning leak and cleared drainage blockages. However, there were some negative points: one guest complained about the rudeness of a tall security guard at the parking lot, and another was extremely disappointed that housekeepers cleaned the room and made the bed before the official checkout time while the guest's belongings were still inside.

The buffet breakfasts receive high marks for variety and taste; the menu includes fruits, vegetables, rice, traditional snacks, and pastries. Interesting options for children are provided, such as a chocolate fountain and a cotton candy machine. The restaurant also offers "all you can eat" buffet dinners with live music, which guests describe as being of very high quality. As drawbacks, it was mentioned that food (such as porridge or sauces) can sometimes be insufficiently hot, and chicken meat in some dishes can be tough.

Rooms are generally described as clean, tidy, and modernly designed with comfortable beds and high-quality linens. Some guests noted that the room size may seem small, especially for praying in the room, and some rooms lack a wardrobe. Family rooms feature excellent additions for children, such as tent-beds and snacks, making them very attractive for family vacations.

The air conditioners generally work well and keep the rooms cool, although technical malfunctions do occur. One guest reported a water leak from the air conditioner, while another complained about noise during operation. In both cases, the staff responded quickly, either repairing the equipment or offering a room change.

Most guests are satisfied with the cleanliness and freshness of the rooms. However, there are serious complaints regarding the sanitary condition of the bathrooms: in some rooms (e.g., room 625), the drain was clogged, resulting in feet being in dirty water, and insufficient cleanliness of the toilet edges was noted. One visitor complained about a strange taste and "slippery" feeling of the water, making them afraid to use it for brushing teeth and washing their face.

The rooms are functionally equipped with air conditioning, a flat-screen TV, free Wi-Fi, a work desk, and a safe. Hairdryers and refrigerators are available in certain room categories. Guests also note the availability of hot water in the shower.

Yes, the hotel is very kid-friendly. Special tent-beds are installed in family rooms and treats are provided, which children enjoy very much. During breakfast, staff distribute balloons for games, and the restaurant has toys to help keep children occupied while parents eat.

The hotel has a cafe with a pleasant atmosphere and live music, creating a cozy environment for relaxation. Modern conference halls (such as the Flamboyan hall) are also available, equipped with air conditioning, Wi-Fi, projectors, and a good sound system for conducting business events and seminars.