Green Red Hotel Syariah Jombang

The hotel provides parking for cars, which is located across the street from the main building. Some guests describe it as spacious, while others find the parking area too small and limited. For the convenience of guests, valet parking services are available to assist with vehicle placement.

The hotel staff are described as very friendly, polite, and efficient, frequently greeting guests with a smile. Employees respond quickly to requests, such as helping to find an iron or assisting with transportation. The check-in process is described as very fast and efficient. Additionally, guests highlighted the assistance of the security staff, who help guests cross the busy road upon departure.

The hotel offers breakfast with a fairly diverse menu, including dishes such as fried rice. Some guests are satisfied with the selection and taste of the food, while others note that the menu can be limited or that breakfast is served too late. There was one recorded negative incident regarding a moldy roll at breakfast. Additionally, one guest expressed dissatisfaction that breakfast cannot be taken away, and another noted that the service system has changed from a "buffet" to a pay-per-dish model.

There is a restaurant and cafe at the hotel where guests can order food and drinks. Various dishes are available on the menu, including the option to have instant noodles prepared directly in the restaurant. However, some visitors encountered issues, such as insufficient seating in the restaurant, which required them to eat in their rooms, and instances where food was unavailable during a pre-ordered iftar.

Rooms provide basic amenities: air conditioning, a television with Android TV (with access to YouTube and Netflix), bottled water, and a hygiene kit (soap, shampoo, toothpaste, slippers). For religious guests, prayer mats and the Quran are provided. Some guests noted the presence of welcome snacks in executive category rooms. However, kettles for heating water are missing in some rooms.

Opinions on the Wi-Fi are divided. Some guests find the internet fast enough to use the Smart TV. Others complain of an unstable and slow connection, which makes it impossible to fully utilize the television features.

Soundproofing at the hotel has raised some questions: guests note that walls in some rooms are thin (wooden partitions), resulting in conversations and noise from neighbors being audible. Beds and mattresses are generally described as large, soft, and comfortable. In some cases, guests complained of an unpleasant smell in the room upon arrival or the smell of cigarettes coming from adjacent "smoking" rooms.

Most guests rate the cleanliness of the rooms, bathrooms, and common areas as high. Cleaning is performed regularly, and rooms can be tidied daily upon guest request. Nevertheless, there are complaints regarding worn textiles: old, yellowed towels and torn pillowcases, which require updating.

Air conditioners in most rooms work well and provide strong cooling, although one guest reported an issue with the AC timer, and another mentioned the device occasionally turning off. The water supply is generally stable, and hot water is available in the showers; however, water pressure in the shower may decrease during peak hours.

The hotel is suitable for families as it offers spacious family rooms (deluxe family). A special play area for children is provided near the reception desk, making the stay with children more comfortable.

The hotel adheres to Sharia principles; accordingly, the relationship status of couples is verified upon check-in, and documentation is required. Prayer accessories, such as a sajadah (mat) and the Quran, are provided free of charge in the rooms. Some guests suggest adding morning or evening Quran recitations (murottal) to the general atmosphere.