Sans Borobudur Homestay Banyuwangi

Yes, parking is available on-site. Guests describe the parking area as spacious; however, it is an open dirt lot, leaving vehicles exposed to the sun and rain.

Reviews regarding the staff are mixed. Some guests found the team very friendly, helpful, and prompt, specifically praising the male staff members. Others reported issues with rudeness, unwelcoming attitudes, and a lack of hospitality, particularly at the front desk. Check-in issues have also been noted, including denied early check-ins, booking system discrepancies, and instances where the rate charged upon arrival was higher than originally booked.

One review mentions a negative experience where, after paying for the reservation, the guest was asked to provide an additional deposit of 350,000 IDR and then prompted to scan a QR code for a large amount, which the guest perceived as suspicious.

Feedback on the Wi-Fi is divided: while some guests reported reasonably fast internet speeds, others found the connection to be unstable.

The soundproofing is very poor. The walls between rooms are made of thin drywall or plywood rather than concrete, allowing conversations and noise from neighboring rooms to be heard clearly. Guests have also complained about noise from the floor above, as well as loud music played within the property late at night.

Many guests describe the condition of the furniture as unsatisfactory, noting worn or peeling wooden tables and doors that appear dated or unfinished. Regarding the beds, there are complaints about sagging mattresses with exposed springs, as well as stained linens that caused skin irritation. Many reviewers noted that the actual room conditions differ significantly from the online photos.

Cleanliness is a major point of concern for many guests. Trash, dust, and dirt have been reported in hallways and outside room entrances. Inside the rooms, guests have noted dusty surfaces and dirty floors, while bathrooms have had issues with mold, grime, and pests (such as ants, larvae, and leeches). Conversely, a few guests found the rooms adequately clean considering the price point.

The air conditioning units often perform poorly. Guests frequently report that the AC takes a very long time to cool the room or merely blows air without cooling, even when set to 16–18°C. There have also been reports of leaking AC units.

Basic toiletries such as soap and shampoo are provided. However, guests frequently note the absence of basic essentials, including trash cans, mirrors in the bedrooms, towel hooks, and bath mats. In some instances, towels were not provided initially and had to be requested separately, with some guests receiving stained towels.

The property features a swimming pool, but guests have expressed strong dissatisfaction with its condition, describing it as dirty, slimy, and occasionally containing worms. Some guests also reported that the pool was effectively closed and unavailable for use, despite being advertised.

The overall atmosphere varies depending on the experience, ranging from quiet to noisy and uncomfortable. While some consider it acceptable for budget travel or solo stays, many do not recommend it due to cleanliness concerns, maintenance issues (such as power outages and non-functional TVs), and inconsistent customer service.