Samara Resort

The place is very beautiful and its location is fantastic, close to markets and parks. The service is excellent; the staff are friendly and helpful. There's a lovely, large, and clean children's area, and a beautiful swimming pool for both children and adults. The rooms are clean, large, and spacious, with a lovely view. My family and I thoroughly enjoyed our stay. We received complimentary tea time, and the breakfast was delicious. However, the juices and drinks weren't up to the hotel's standard; they could be better.

Samara Hotel & Resort offers a pleasant stay with several strong points. The hotel facilities are well maintained and nicely designed, creating a comfortable overall atmosphere. The swimming pool is especially enjoyable and feels very relaxing, making it one of the highlights of the stay. The restaurant is also a plus, with a good ambiance and tasty food that makes dining at the hotel convenient and satisfying. Service deserves special mention, as the staff were very friendly, attentive, and genuinely helpful throughout our stay. However, the room itself felt quite average compared to the rest of the hotel. Some small but important details were missing, such as basic amenities like tissue in the room, which slightly reduced the comfort. Overall, it’s a good hotel with excellent facilities and service, but the room details could be improved to match the rest of the experience.

We spend 1 night at Samara villa. Room is clean, support is good when we face water problem at night. Overall we satisfied stay at this resort.

Booked through OTA, stay at & 213, check in process so easy, reception fast response as soon as mentioned name, escort properly. Rooms are good, there are variety of TV Channel, water pressure also meet the expextation. Breakfast time quite crowded but the staf properly prepare & Quick response to clear up dirty dishes, variety ot F&B good. Several points may need to improvement.
1. Room — sheet as well as duvvee.
2. Tidyness — there is dirty towel still at cupboard — but it is okay.
3. POOL cleanliness.
Over all — I recommend to whom love travelling to Batu. Good value for money.

Not recommended, service-food-room just average-below expectations, breakfast so bad with restriction while others hotel serve far more delicious and without add more fees, hopefully they will consider this.
Unfortunately, the experience did not meet the expectations I had based on your reputation and previous positive reviews.
Given the high rates charged for meals, I expected a higher standard of quality and taste.
I hope you take these concerns seriously and take immediate steps to improve the service and food quality at your establishment. I believe that addressing these issues will greatly enhance the experience for future guests.

This hotel is the most impressive of the several hotels in Batu that I have stayed at. The location is strategic and the view is great. The staff are friendly and helpful. The rooms are spacious and clean. The breakfast is delicious.

Nice and clean place. Good to bring friends and family here. Nice nite view from the rooftops.

Visiting for the first time. Staff are polite. Maintenance in progress.

I stayed here for 2 days. I booked from traveloka apps. You should make sure the breakfast rule whether it will be ala carte or buffet, because in my experience was ala carte so just given 1 main course 1 side dish and 1 beverage. It was so disappointed because I paid for same price at weekend but salute when the officer offered me a compensation.

Perfect location, realtively clean room, good service. The think that need to need to be improves:
1. Room cleanliness, as the floor bit sticky and still alot of hairs on the floor especially under the bedside table.
2. Please change the bath towels as its very rough and some of them are ripped on the edge.
3. Maybe if the room can be put a minibar fridge will be better as guest also want to keep sone foods and drinks in the fridge by them self instead of must calling reception for putting/taking the foods/drinks from restaurant fridge.