Batu Suki Resort and Hotel

Myfirst time stay at this hotel, even more and so many times visit Batu Malang, but I get so big impressed, nice hotel, location so best, services so amazing especially for breakfast, I don't why, perhaps not because I'm the most only guest staying there at this times. 🤣 JOKES!
But keep going, keep in spirit for best hospitality.
Roti nya please deh. No white roti like sari roti. Also jam. Challenge the kitchen staff to improving homemade!
Coffee? Please no sachet also the coffee in the coffee shop. More variation, as I show Mylovely barista, Faiz can do more. Like V60 etc.
Staff so humble, from frontier till security, no doubt about it!
Thanks to mbak Santy & crew.
Thanks so much… see again.
Greeting & warm regard.
24-28 July 2026
CHEF RONNY NOOR (ROOM 105)
FOOD KITCHEN CONSULTANT & COUCH.

Overall, the hotel has a fairly good location, situated right by the main road. Despite the cool atmosphere of Batu and the relatively busy surroundings, it still offers a comfortable resort-style stay.
The lobby and guest rooms are spacious, with high ceilings that create an open and pleasant ambiance—more than adequate for a hotel of this level.
However, the main concern lies in the cleanliness of the room, which was very disappointing. While the public areas such as corridors, café, restaurant, pool, and general surroundings are wide and appear generally clean, the room itself was not well maintained.
I found several strands of hair both on the bathroom floor and inside the room, which clearly indicates poor housekeeping standards.
The towels provided were also not acceptable—they appeared worn out, with darkened color and frayed edges, and should not be presented to guests in such condition.
Additionally, the room and bathroom amenities were minimal and poorly presented. The tray used for amenities looked outdated and worn. The toilet flush was leaking, causing water to spill continuously after use. The jet shower holder was loose and unclean, and overall, the bathroom condition was far from satisfactory. Even the tissue holder appeared as if it had not been properly cleaned for a long time.
In summary, while the hotel looks good from the outside and offers spacious facilities, the cleanliness of the room is seriously concerning and needs immediate attention.

We stayed at Batu Suki with 6 family members, including my mother. We booked a 3-bedroom villa during peak season expecting a proper holiday.
The condition of the villa was shocking and unacceptable.
The photos speak for themselves:
1. Insects inside the villa.
2. Fungus and water damage on the ceiling.
3. Severe corrosion in the bathroom.
4. Filthy windows with mold buildup.
5. Towels so worn and dirty they were not even suitable as floor mats.
6. Overall lack of maintenance and cleanliness.
This is not hospitality.
This is neglect.
Strongly do not recommend.