Sartika Hotel Mitra RedDoorz Pati

Yes, the hotel provides spacious parking. Guests mention the availability of two parking areas: one located in front of the building and another within the premises. The parking is rated as convenient and large.

Most guests describe the staff as kind, friendly, and efficient. However, there are some negative reviews: one visitor encountered poor service when they were denied check-in due to the lack of a physical ID, without being offered an alternative solution. It was also mentioned that upon arriving for check-in at 2:00 PM, there was a wait of about 20 minutes for the room to be cleaned after the previous guests.

The Wi-Fi situation is inconsistent. Some guests confirm its availability, while others complain that the internet only works stably outside the rooms. To obtain the network password, you must contact the administrator at the reception desk.

Guest opinions are divided. Many describe the rooms as spacious, clean, and comfortable. At the same time, others note that the building is old and in need of renovation, mentioning sagging sofas, worn-out doors that are sometimes impossible to lock, and squeaky beds. In some cases, the furniture and decor are described as frightening or dilapidated.

The performance of the air conditioners is unstable. Some guests are satisfied that the AC cools quickly, but others have complained about malfunctions: the air conditioner might turn off on its own or operate incorrectly. Rooms without air conditioning can be very hot, and the fans in some rooms do not rotate, which creates discomfort.

Most reviews mention cleanliness and a pleasant scent in the rooms. However, there are serious complaints regarding the sanitary condition of the bathrooms: mentions of dirty toilets with black residue, an unpleasant smell of urine in the shared toilets, and even blood-like stains on the toilet bowl. It was also noted that the water pressure in the faucets is very weak in some rooms.

Rooms are provided with towels, soap, and bottled water. Certain room categories (Suites) include a refrigerator, television, and bathtub. Hot water is also available in the shower. However, guests noted the absence of small essentials such as toothpaste, shampoo, and toilet paper.

The hotel is suitable for family vacations, as it features a children's playground on the second floor. Rooms with a large bed and an additional single mattress provide sufficient space for a family with children. The presence of a bathtub and hot water is also viewed positively by parents of small children.

Safety concerns have been raised by some guests. One visitor reported that a child was able to open the room door from the inside even when it was locked, which compromises the security of valuables. Meanwhile, another guest noted the presence of CCTV cameras from several angles.