RedDoorz @ Jalan Raya Kaliwungu Selatan Kendal

Guests have rated the service very negatively, describing the staff as unfriendly and rude; in one instance, a child was reportedly working at the front desk. The reception does not operate 24 hours a day, which has prevented guests from freely entering or exiting the hotel. There are also mentions of serious issues with Agoda bookings, where a guest was redirected between different addresses, ultimately resulting in difficulties with payment and refunds.

Cleanliness at the hotel is at a very low level. Guests complain of dust and dirt in the rooms, dirty toilets, and unpleasant odors (mustiness, as well as the smell of cigarettes and urine in the bathrooms). According to visitors, bed linens and pillowcases are not changed, but are merely sprayed with air freshener. Some guests describe the condition of the rooms as "ghastly and neglected."

Opinions regarding the beds are mixed: some guests noted that the mattresses are soft and comfortable, while others were dissatisfied with the overall condition of the furniture. Furthermore, many emphasize that the actual appearance of the rooms differs significantly from the photos presented online and looks considerably worse.

The Wi-Fi speed is described as low, with a stable connection only becoming available at night when other guests are asleep. The air conditioning operates quite effectively; one guest noted that the room could even become too cold.

Various malfunctions have been reported at the hotel: leaking toilets and non-functional lighting in some bathrooms. Guests have also reported the absence of televisions in some rooms and broken soap dispensers.