M Living at Menara One

Yes, the hotel provides parking. Guests note that it is quite spacious and quiet, making it a suitable location for those who prefer to avoid noise and hustle during their stay.

Guest opinions regarding the staff are mixed. Many describe the employees and reception as friendly, modest, and welcoming. However, there are complaints regarding the night shift: some guests encountered unfriendly, "curt" communication, a lack of responsiveness, and even check-in delays of up to two hours because staff could not locate the room. It is also mentioned that the security staff may not be sufficiently welcoming.

The hotel requires a deposit of 100,000 IDR per room. Guests also mention a paid early check-in service, which costs 100,000 IDR per room if check-in occurs before the standard time (14:00).

Guests are provided with bottled water (usually two bottles, though more may be provided for long-term stays). However, many guests expressed dissatisfaction with the absence of electric kettles, coffee and tea sets, as well as glasses in the rooms.

According to guest reviews, the hotel Wi-Fi is stable and is described as fast and "flying."

The rooms are described as quite spacious, featuring large mirrored wardrobes. However, the quality of the amenities is inconsistent: there are complaints about very dirty bedspreads, dust under the beds (including food packaging remnants), and worn, "faded" pillowcases. There are also reports of malfunctioning TV remotes and poorly functioning doors that make noise when closing.

The situation regarding cleanliness is highly contradictory. Some guests find the rooms clean and pleasantly scented. Others report serious issues: dirty sheets that were merely straightened rather than replaced, dust and debris under the bed, and unpleasant odors in the bathroom. Trash bags left by residents were also noticed in the corridors, creating an impression of untidiness.

In most cases, guests are satisfied that the air conditioners work well and keep the rooms cool. Nevertheless, there were isolated incidents: in one room, the air conditioner vibrated and made significant noise, while in another, it did not operate effectively enough.

The set of amenities is quite limited. Guests note the absence of slippers and the provision of only one small bottle of soap, whereas other hotels use larger dispensers. Additionally, there are no phones in the rooms to contact the reception.

The hotel has elevators with a card access system (access is granted only to the floor where your room is located). Some guests noted technical glitches when swiping the card, causing the elevator doors to occasionally fail to close. It may also be inconvenient if you have booked rooms on different floors, as access is restricted.

There is a swimming pool located on the 7th floor, which guests describe as clean. The restaurant is also located there. Additionally, on the first floor level (Floor B), there is a vending machine for food and drinks that supports convenient QR code payment at market prices.

Some guests noted the availability of free snacks (such as Tango cookies) and drinks (water, coffee, tea), which are provided as part of the hotel's service.