Nuansa Bali Hotel Anyer

Reviews regarding the staff are mixed. Many guests praise the employees for their friendliness, efficiency, and honesty, mentioning an incident where a forgotten watch was returned. However, there are complaints about requests being ignored, such as staff failing to respond to a call to remove flies from a room or providing only perfunctory replies when the hot water shower malfunctioned.

The hotel features Lagong Cafe, where guests praise the flavor of the dishes, particularly highlighting the mixed shellfish dish (kerang gabrukan). Breakfast reviews are mixed: some find the food delicious, while others found the preparation of the chicken porridge (bubur ayam)—where the chicken is pre-mixed with yellow seasoning—unusual. It is also noted that the restaurant's lighting can be rather dim, even in the morning.

The Wi-Fi quality has received some complaints. Guests report that the signal can be weak, and internet service is virtually non-functional at night. Some recommend adding Wi-Fi routers to each room to provide a more stable connection.

Many guests note that the buildings and furnishings are dated and in need of renovation. In some rooms, dust was found on walls, wardrobes, and curtains, and furniture showed termite damage or sagging mattresses. There are occasional complaints about a "spooky" atmosphere in certain room types, but there are also positive reviews mentioning cleanliness, pleasant fragrance, and comfort in specific cottages.

The air conditioning in most rooms operates very effectively, with guests describing it as "very cold" and comparing the temperature to highland areas. However, in some instances, the AC units can be quite loud, which may disrupt sleep.

Rooms are equipped with a refrigerator, electric kettle, tableware, and cutlery. Some cottages feature a full kitchen with a stovetop. However, guests have noted the absence of toothbrushes and toothpaste, non-working light bulbs, and the lack of a Qibla direction indicator.

Cleanliness is a mixed topic. While some guests find the rooms clean and fresh-smelling, others report dirty floors, dust, mold in the bathrooms, and even the presence of rats or flies. There are also mentions of dirty sinks, missing toilet seat lids, and clogged shower drains.

The hotel has swimming pools for both adults and children. However, guests have pointed out cleanliness issues, noting that the water sometimes appears greenish or murky. There are also complaints regarding damaged ceramic tiles along the pool edges, which can cause minor skin cuts.

The hotel features its own clean, white-sand beach that is very popular with children. The water entry is gently sloping and free of corals or sharp rocks, making it safe for family swimming. Guests also speak highly of the picturesque coastal sunsets.

The hotel is considered suitable for family getaways thanks to its proximity to the sandy beach, swimming pools, and a small children's play area. However, parents should remain cautious regarding the condition of the pool tiles and the general wear and tear of some facilities.