Naturela Uluwatu

Stayed here for 4 months. At first I didn’t mind it as the location was good and I didn’t spend much time here. But I would do yourself a favour and NOT stay here. Many better and cheaper options out there.
Here’s why:
1) really loud and disruptive construction that starts at 8am and sometimes goes until.
Midnight. Even on weekends.
2) Wi-Fi barely works, and even cell service/reception is limited.
3) rooms aren’t cleaned properly. Surfaces aren’t wiped down and you have to request room cleaning when you want it — not automatic. I didn’t know this when I first moved in and room wasn’t cleaned in a week.
4) I got make up on my towel and they tried to charge me before I pushed back and asked why they aren’t washing their towels with bleach? Same thing work sheets I was in an accident and got a bit of blood on the sheets and they tried to charge me as well.
5) no sense of customer service or loyalty, and the receptionists are scammers and gaslighters. As I said I was here for 4 months. When I went to pay for my extension I explicitly said not to charge me in SGD. She still chose that option and overcharged me about SGD50, which is IDR700, 000 which goes a long way here. I then asked her to void the transaction. I told her I won’t pay until I get the refund. Nearly every day I’m getting harassed about payment. She’s gaslighting me into thinking I wasn’t actually overcharged and I did the calculation wrong. They’re messaging me at 11pm at night.

Uluwatu is my favorite place in Bali, this hotel was my favorite as well.
The room was quiet with a terrace. The pool was accessible day and night and cleaned daily.
The staff is incredibly friendly.
I adored their restaurant, I ate there many times. Lot of yummy choices on the menu, the service was very fast and affordable.
The AC wasn't very powerful in the room but it's ok. Laundry service available.

Very nice staff, always ready to help! 🙌
I stayed many at the bungalow and the room it is big and clean, with AC, desk, closet and a tv.
The cafe/restaurant, please try it because it’s very good price/quality.
Location, is amazing, in the main road to everything.

Had a 3 night stay at Naturela which was very pleasant. Clean, Comfortable bed, basic but that’s what we expected for the reasonable price. The best part was the Restaurant, freshly cooked meals with lots of choice. We never had a bad meal. The staff are also very friendly.

I stayed at this accommodation for a week, and it was definitely the right choice. The location is very convenient—just a short walk from Padang Padang Beach and close to the downtown area, where you'll find plenty of great restaurants and bars. The facilities are well-maintained, and the on-site restaurant serves tasty food. The staff, especially the male host, were kind and welcoming throughout my stay. I would happily recommend this place to anyone looking for a comfortable and reasonably priced stay in Uluwatu.

I dont know why this have a lot of bad reviews, honestly its the best accomodation he had in Bali! If you’re expecting top notch quality then pay for a 5 star hotel. Honestly this is very affordable and we got our money’s worth.
We stayed at a family room (209) if remember correctly. Room was clean, no foul or mouldy smell. Clean sheets, strong and cold aircondition, AND THE FOOD WAS AMAZING! we ate here every breakfast and we tried indonesian food to mexican and italian food! Small pool but still refreshing after swimming at the beach! We would definitely book this again when we come back, convenient location you can easily pin on grab or gojek, lots of eateries around the area too!

The beds are really comfortable. Bathrooms could use a little work…
The room wasnt done everyday though.
Breakfast is not included, but the bar/restaurant has a lot of food and very cheap.
Didnt try the spa service, but the laundry was good.
Staff was very friendly though.

Prison cells are in better condition that this! worst place I've ever stayed. Our group booked other hotels because it was that bad. Aircon didn't work properly, mould everywhere, wet and damp beds, bugs and insects everywhere and the rooms falling apart!

Only stay here if you’re feeling brave and fancy sleeping in a wet mouldy room…absolutely disgusting. We have travelled across Asia over 3 years and have never stayed in a place this bad! Not for the faint hearted.

I stayed at this hotel while recovering from an injury, Despite knowing I couldn’t walk properly, they put me on the 3rd floor and refused to adjust my room, forcing me to go up and down the stairs.
And the service—especially from the reception and manager—was unacceptable. Since I couldn’t walk, I had to rely on room service for meals. This morning, I sent a message to the reception to order breakfast, but after more than 10 minutes with no reply, I had to call. The guys’s response? He was “too busy” with other tasks. Seriously? Isn’t assisting guests a basic duty of hotel staff?
Things only got worse. I waited over an hour for my breakfast (from 10 AM to 11:15 AM), and when I asked about the delay, they told me that I should “be patient. ”
The reception and management were the worst I’ve ever encountered. Their unprofessional attitude and lack of care for guests' needs make this hotel a place I wouldn’t recommend to anyone. If you’re looking for basic hospitality, look elsewhere.

Unless you stay at the bungalows, the rooms are disgusting. The wallpaper is peeling off, mould everywhere, the bedsheets and towels were dirty and the floors looked like they had never been cleaned. This is the most expensive hotel I stayed at during my travels in Bali and by far the very worst. I do not recommend staying here in the slightest.

We stayed here for 3 days in October, it was an ideal location for exploring the local area. The location even though it is on the main road was not noticable from the accomadation. The rooms were spacious, tidy and well kept. In the central area is a Pool complete with sun loungers. Bolted on to the cafe is a small laudrette which does washing for 12k per kilo. All in all a decent stay for a reasonable affordabke price.

There’s major construction works going on within the hotel vicinity. We booked a standard room and it was quite noisy from the construction from 8am onwards. Neighbours were party goers so that’s another noise we had to deal with at night.
Our room was rather disappointing — run down, toilet needs major upgrade and water tasted salty! Suspected unfiltered as my hair feels damaged after shower. There’s no kettle / cups provided. If you’re considering to book here, best to only get bungalows — it looks way better from the outside.
Pros: really good location, right in the middle of the Main Street of Uluwatu, 2km away from Padang Padang & Bingin Beach. Plenty of restaurants nearby (including the home stay itself — they run a cafe downstairs too). Daily housekeeping and they change our towels everyday. There’s also laundry service within the hotel itself at 12k IDR per kg.

Simple Homestay in Bingin. The location is super and many activities, restaurants and shopping around. The room is spacious and made up for a bit outdated bathroom. Clean pool and friendly staff. Had a good time and will visit again. Good value for money. No noise from street or other guests at the time of the visit.

Great place to stay in Uluwatu. In house resto is super ideal and pleasant to sit and eat amongst lots of green plant decor. Walking distance to other delicious restaurants too. Staff are lovely and let you leave your bags at reception if you’re early/late for check in/out. Would 100% stay again.

Room was absolutely foul; mouldy, dirty, wallpaper peeling off the walls, unclean bathroom that smelt of piss and every time you flushed the toilet the whole room had a lovely aroma of sewage. The staff were fantastic though and gave us a full refund. We lasted 5 minutes here, now at a lovely different hotel :)

We started in a twin room and switched to one of the bungalows by the pool. Such a big difference in quality. The bungalow does get quite bright in the morning due to lack of curtains. Rooms were cleaned everyday, but once they took our towels without leaving new ones. We went to the reception, but they wouldn’t give us new ones without returning the old ones. Renting a scooter here was easy. The first one we had wasn’t to good, but we just switched to another one without problem. It is a good location close to a lot of restaurants.