Villa Singa by BaliSuperHost

Good villa. Rooms are spacious, good open living area, nice pool and fair value.

Spacious, Well-Equipped Villa but Lacking in Service & Security.
Our stay at this villa had both great and frustrating moments.
The Good:
• The villa itself is beautiful, spacious, and very clean.
• The kitchen is well-equipped with everything you need.
• The bedrooms are comfortable, and the bidets are a nice touch!
• The pool is nice, but the water stays warm throughout the day. However, they only turned on the jets on the fourth day—wish we had turned it on earlier!
The Not-So-Good:
• The doors need maintenance; they kept getting stuck.
• Communication with the housekeeper, Sin, was difficult. He rarely responded to our questions and didn’t inform us that he would be on leave, which made it hard to get assistance when we needed it.
• When we checked out, we had to leave the key behind because no one was there, despite confirming our departure time in advance.
The Concerning:
• On a Friday night, while we were relaxing by the pool with music, a man suddenly appeared on our roof and told us to keep quiet. This was unsettling, especially since we were a group of women. We thought we had the villa to ourselves, so this made us feel unsafe. Would this have happened if we were a group of men?
Overall, the villa is a great place to stay if you’re looking for comfort and amenities, but the service and security need serious improvement. Would recommend only if management addresses these issues.