Treebo Five Elements with Swimming Pool

I stayed at this resort for 2 days in July 2026, and unfortunately, it was one of the worst hotel experiences I’ve had.
We reached about 2 hours before check-in, and instead of accommodating us or even providing a proper waiting area, we were charged an additional ₹1, 500. The reception is very small, with no comfortable space to sit or even keep luggage while waiting.
The breakfast was disappointing, and the kitchen looked unhygienic. Room service was equally poor—whenever we requested something, they often brought the wrong item, showing a lack of attention and professionalism.
The location is also inconvenient, as it is quite far from the main city and popular attractions.
The biggest issue was connectivity. There was almost no mobile network inside the rooms—both Jio and Airtel had little to no signal. To make matters worse, the Wi-Fi was not working either, leaving us completely disconnected. This was extremely frustrating, especially during the heavy rains.
Overall, the service, facilities, food, and overall management did not meet even basic expectations. I would not recommend this property. There are much better options available in Lonavala that offer better value and a far more comfortable stay.
Choose a different hotel if you want a hassle-free experience.

Excellent stay and great value for money. Got this hotel at a very good price. The location is perfect with ample parking space. Even the standard rooms were very clean and well-maintained. There is a kids' play area and a small swimming pool, which is a nice addition for families. The breakfast was excellent, and both the staff and manager were very courteous and helpful. Highly recommended for families visiting Lonavala.

We recently enjoyed a wonderful family stay, and I must commend the exceptional service we received. The reception team was incredibly helpful, ensuring our check-in was smooth and addressing all our needs with a smile. Our children absolutely loved the breakfast spread, with plenty of options to please even the pickiest eaters. The swimming pool was a huge hit, providing hours of fun and relaxation for the whole family. It was a truly memorable experience, and I highly recommend this hotel for families seeking a fantastic getaway. 🏊‍♀️🥞👍

We had a very disappointing experience during our stay. The property lacks proper maintenance, and the amenities provided are quite limited.
During our visit last week, the breakfast options were extremely poor-everything was limited to bread-based items. Since we were traveling with elderly parents and young children, we politely requested the staff to provide something simpler and more suitable. Instead of accommodating our request, the reception staff gave an excuse about a lack of gas cylinders at the hotel.
What’s more concerning is that the owner seems least bothered about what is actually happening at the property and appears to be focused only on cost-cutting rather than guest comfort and basic service standards.
Considering we paid over ₹1000 expecting a decent breakfast, this response was unacceptable. The service did not meet even basic expectations.
Overall, I would not recommend this place to anyone.

We had a very pleasant stay at this hotel. The rooms were clean and well maintained. The staff were very polite and helpful throughout our stay… Location is also very convenient… over all it was a great experience.

Had comfortable stay at this hotel during the journey from Hyderabad to Mumbai on the fateful day when there was 36 hours traffic jam on Pune-mumbai expressway. We were forced to take a break in the middle of journey and lucky to get accommodation at this hotel. Rooms are good enough. Reception was good though it was odd time. Rates are reasonable.
Suggestion: Breakfast can have more options to include South Indian dishes as well.

We stayed at Treebo Five Elements, Lonavala, and unfortunately it turned out to be one of the most disappointing experiences we’ve had at a so-called 3-star property.
The Room: We had booked a Standard Room but were allotted what appeared to be the poorest room on the property. Cleanliness was a major concern, mould was visible on the curtains, bedsheets, cushion covers, and even inside the wardrobe. The pillows and bedsheets had an unpleasant odor, and the pillows were damaged, leading to neck discomfort. The duvet was torn, and the mattress had noticeable holes, causing back pain. The floor was sticky and unclean.
Basic amenities were poorly maintained, the AC and its remote did not function properly, the TV remote was faulty, and the kettle was old, rusted, and leaking.
Washroom: The washroom was dingy and had a persistent foul smell. Hot water availability was inadequate. Only bath soap, hand soap, and bath towels were provided, no hand towels. Overall hygiene was far below acceptable standards.
Breakfast / Food: Breakfast was pre-booked but completely unacceptable in terms of hygiene and quality. While the upma was passable, the bread was stale and foul-smelling, the aloo paratha was poorly prepared, and even the butter served was stale. Tea and coffee were average.
We happened to see the kitchen, which was extremely messy and unhygienic, certainly not what one expects from a 3-star hotel. Disturbingly, we even saw a rat pass by the kitchen area.

The hotel truly exceeded my expectations with its exceptional staff and spotless cleanliness. From check-in to check-out, the team was warm, professional, and always eager to help with a genuine smile. Rooms were immaculately clean, well maintained, and refreshed daily, making the stay comfortable and relaxing. Common areas, bathrooms, and dining spaces were equally hygienic and thoughtfully organized. The staff’s attention to detail and quick service made everything effortless. The calm atmosphere, safety standards, and consistent cleanliness create real peace of mind. Overall, this hotel feels welcoming, reliable, and well managed, making it one of the best places to stay.

We stayed at Five Elements and had a pleasant experience overall. The property is very close to the old Pune–Mumbai highway and is quite pretty, designed like row houses. There is sufficient space for car parking and a small common swimming pool, which is a nice addition.
The staff was supportive and helpful throughout our stay. We felt safe here, especially since many families were staying at the property. We ordered dal tadka and jeera rice, which tasted good. They also provide a complimentary breakfast buffet with a few options; it was decent.
We got a good deal on Booking. Com for around ₹3, 000, which felt like good value for money. Overall, a comfortable and safe stay, especially for families.

My experience staying at your place was very good. However, there’s room for improvement in a few areas such as food variety and intercom service. Overall, it was a pleasant stay. I hope everything will be even better next time. Thank you so much!

The stay is very good, hotel is at convenient location and at center. Rooms are clean, spacious for a family and have all amenities. Balcony is nice, with added chair and table — Let's you enjoy the evenings. For services, I've mixed views. While the orders were completed on time, there are still areas which need improvements. We ordered tea on Sunday and kept the empty cups out, which remained there till Tuesday. Don't know if HK simply ignored that.
Staywise the place is very good though.
Morning breakfast needs more varieties.

Best place to stay. Everything is so well arranged. Service, food, rooms are excellent.

I had a wonderful stay at the Five Element Hotel. The booking process is simple, and online prices are very reasonable with options like:
• Lilly Room – ₹2500/-
• Orchid Deluxe – ₹3200/-
• Sunflower Suite – ₹3600/-
(All prices for 1 room, 2 adults, 1 night with breakfast and taxes included).
The rooms are spotless and well-maintained, even the Lilly Room offers a very comfortable experience. The washrooms are spacious, clean, and aesthetically designed.
Breakfast was satisfying with options like paratha, poha, upma, bread & butter, chocose, along with tea and coffee. Room service was prompt and efficient.
Overall, everything about the stay was delightful, and I would happily rate it 5/5. Perfect choice for a comfortable and budget-friendly staycation.

The manager kept shifting us from one room to another. The first room did not have a door handle from inside, it was broken. And he tried to convince me to use the other lock, that too when I was traveling with my wife. Then in the other room the TV was not working. So, he moved us into another room again.
The towel rack in the bathroom was just above the toilet seat. Who in the world places a rack above the toilet seat?
Never going there again. One word, AVOID!

A nice place to cut off from all the noise. A great small hotel. Clean rooms and friendly staff. You can order food online too. Room service too is quick and good. They have a small pool too. We stayed in their suite room which was spacious with a balcony. Will visit again.

Excellent service jain food arranged well. Nice and clean room service. Mr bhawani singh has very nice team and all are well trained staff and give very nice service and taking care of the childern well.

Just had the most incredible stay at hotel five elements, Lonavala.
From the moment I arrived, the staff went above and beyond with their warm hospitality. Seamless check-in, spotless rooms, and a gourmet dining experience that was out of this world! 1
The attention to detail and.
Personalized service made my trip unforgettable.
Highly recommend!
Vijendra Kumar Rai.