Nrs Kingston Kingston by Yagi, 600 meters from M G Marg Gangtok

The room was spacious, with all necessary amenities, hot water and food from the kitchen has limited timings, menu is limited, complimentary breakfast is served the room, food is ok, we got a room with Kanchenjonga view, room comes with temperature control AC, the location is in Development Area and you get taxi easily, fare to MG road and West Point mall in taxi would be Rs 100-150 — so these places are not too far. Overall the experience was good.

Despite booking via MakeMyTrip with guaranteed early check-in, we reached exactly at 2 PM and still waited 30 minutes for the room. No welcome drink (as promised), not even a glass of water. After that they gave both the rooms in the opposite direction and I had to come down to get it changed. When I asked to speak to the manager, I was told the manager was on vacation—during Christmas–New Year peak season in a tourist town. Apparently, one supervisor was expected to run the entire hotel.
The corridor on the third floor was littered with garbage (photos will be uploaded). The room itself looked nothing like the glossy pictures online—broken walls, horrible view, and zero upkeep.
The electronic locker made nonstop noise. Maintenance was promised “within an hour. ”
Three nights later—still broken. No visit. No follow-up.
Free Wi-Fi? Didn’t work at all. I had official work pending and had to constantly chase staff because mobile networks barely work in Gangtok. No solution provided.
TV was useless because the set-top box wasn’t recharged. Informed staff on Day 1. Nothing was done throughout the stay.
At most time no one is available at the reception/housekeeping phones were conveniently unanswered—forcing us to run three floors repeatedly for basic needs.
The only proactive service? Repeated calls asking if we’d like to have dinner at the hotel—clearly, upselling works better than actual hospitality.

I stayed at Kinston by Yagi in Gangtok and had a pleasant experience overall.
The rooms are decently sized, clean, and comfortable. Room service was good and responsive, which made the stay hassle-free. The hotel is located about 700–800 meters from MG Road, and the walk is easy and manageable. Taxis are readily available from the hotel, making it convenient to travel to all parts of Gangtok.
The food is okay—nothing exceptional, but decent enough for regular meals.
Overall, this is a good, comfortable option if you want a well-located hotel close to MG Road without paying premium prices. Suitable for families and couples looking for a calm and convenient stay in Gangtok.
Note: Check for availability of parking in advance if you need one. They have limited space.

Had a very memorable stay here. We spend 4 nights and the stay was very comfortable. They have an in-house restaurant which is very convenient. The food is good. The property is clean and well maintained. The view from the room was the plus point for the stay, it was absolutely phenomenal. Would recommend this place for anyone looking for a good stay in Gangtok.
Special mention to Simron, Bishal and team for the wonderful hospitality.

Had a great stay at Kingston by Tyagi. The hotel feels welcoming, the rooms are neat, and the food is really good. The restaurant team — Dipesh, Aphika Arsh, Arpan, Rohini and Rohan — were super friendly and made sure everything was perfect. Really happy with the service. Definitely a place worth staying.

I stayed at Kingston by Tyagi and had a really good experience. The room was clean and comfortable, and the food was really nice. A special mention to Dipess, Aphik Arsh, Arpan, Rohine, and Rohan from the restaurant — they were all very polite, helpful, and made the stay even better. Truly appreciate their service. Would definitely recommend this place.

Ambiance was good. Food quality could have been improved. View of Kanchanjunga from our Gallery was senic and a view to die for. Visited the place during Diwali and the local girls came their sing regional songs in traditional attire. We will never forget the experience.

Had a wonderful, pleasant stay at this hotel. Great hospitality provided by the staffs. Rooms were clean with all room amenities provided. I would like to mention Ms. Manisha for her professional guidance and make us feel like home.

Location is amazing, good rooms but very ill maintenance. The manager is rude and was charging extra for an extra bed even though it was pre-booked. Restaurant staff was nice but the food didn’t taste nice and I found a hair in one dish. The terrace views were mesmerising but at the same time you need to beg for room service fixing intercom TV box and extra towels. A lot of scope to do better.

I am the owner of Pari Tours and Travel, and I have been regularly booking Hotel Kingston in Gangtok for my clients. The experience has always been exceptional! The staff is very professional, cooperative, and always attentive to guests’ needs. Rooms are clean, comfortable, and well-maintained, offering great value for money. My clients consistently share positive feedback about their stay. Highly recommended for both families and groups visiting Gangtok!

I had a great stay at Kingstone Hotel. The Good Service Room was clean, comfortable, and had everything I needed. Special thanks to Arban, Harsh, Rohini, and Dipesh for their friendly and helpful service. Check-in was smooth, and the overall experience was excellent. I’d definitely come again and recommend it to others!

My stay at the hotel Kingston By Yagi was excellent! The ambience is very nice and the entire place is exceptionally clean. The hotel is near to MG (Mahatama Gandhi) Marg.
The food was delicious, but what truly set this hotel apart was the outstanding service. The staff's welcoming manner and the restaurant team's continuous smiles and warm reception made a huge difference.
Special thanks to the dedicated restaurant staff: Aphika, Arpan, Rohini, Arsh, and Dipesh for making dining a pleasure!
Also, thanks to Vishal in the reception.

I had a great experience at Kingston.
Especially Aphika, Rohini, Arsh, Dipesh and Arpan the service staffs! Everyone was welcoming, attentive, and really made me feel comfortable. They were quick to help, answered my questions with patience, and always had a smile on their face.
What stood out the most was how genuine and friendly they were—it felt like they truly cared about making sure everything went smoothly. Their positive attitude and helpfulness definitely made the whole experience more enjoyable.