Wild Chalet Resort

The hotel was horrible, no maintenance of the property at all, very poorly managed with an incompetent manager and equally callous senior management who play blame game against each other, inadequate staff strength with no proper training given to them. It was an extremely pathetic experience for me which ruined my holiday totally.
The hotel head office miscommunicated right from the time of booking. The lady named Vartika, whose number was mentioned in the MMT booking receipt had miscommunicated about the power back-up facility. Please don't trust her words she doesn't have any clue about the facilities available at the hotel. In MMT listing the hotel claims to have a bar, whereas no bar could be seen in my visit, rather they have put up a board of alcohol consumption is prohibited. The entire MMT listing of this hotel (pictures power back-up, on-call doctor, bar etc. ) is a farce and please don't believe it. What I came to know from local people that this hotel was closed till Nov'22, right from the time of lockdown in 2020 and has just opened without being prepared to host guests.
Though people generally write Pros and Cons, but unfortunately I will have to reverse the order for this hotel in my review based on my horrible experience.
Cons:
1. No power back-up with very frequent power cuts all throughout the day. Guests will be given candles to spend the entire evening sitting in the dark.
2. No supervision from the senior management.

I visited this place with my parents last week. The resort is right next to the Banjar river. Lovely location. But the owners seem to have no interest in the upkeep of it. Flush wasn’t working and neither was the shower. The room was full of crickets and even a tiny frog. There is just one person for housekeeping it seems and he’s not very trained. Food and tea is delayed by 30-40 mins each time. The entry to the place is muddy and messy. The walkway to the river is made of mud so had become totally slippery due to the rain. There is no community place to sit and spend time with family except ur room. Agreed that in monsoon places in the jungle can become tough to maintain but this one was bad. Such a shame that such a pretty location is being wasted.