Hotel zur Post - ein Rovell Hotel

The hotel provides a convenient shuttle service from the railway station, as well as to the Rovell villas in the park. Underground parking is available for guests, where you can safely leave your own bicycle or rent a vehicle. The parking fee is 19 euros per day, which guests consider to be average for Banzino.

The hotel staff is described as exceptionally friendly, attentive, and professional, including the receptionists, waiters, and housekeepers. Guests highlight the sincerity of the welcome and the staff's readiness to fulfill any requests. The hotel pays special attention to returning clients, offering them a personalized approach when selecting a room and special bonuses.

The hotel offers breakfast and dinner in a buffet format, which many guests describe as excellent and very diverse. Breakfast is available until 12:00 PM, allowing guests to sleep in. Dishes containing allergens are clearly marked on the menu. Additionally, the hotel hosts the Banzino restaurant with an a la carte menu, which is recommended for its beautiful food presentation. However, some guests noted that the main courses at dinner sometimes resemble cafeteria food and may not be hot enough.

There are issues with internet stability: some guests reported that the Wi-Fi frequently disconnected or operated too slowly, which may be inconvenient for work.

The rooms and suites are described as spacious, cozy, and very clean, with large bathrooms. However, many guests note that the interior and furniture are gradually becoming outdated and require updating in some areas. Coffee machines are missing in some rooms, and in one instance, a broken mini-bar handle was reported.

Most guests are very satisfied with the cleanliness of the rooms and common areas, highly praising the work of the housekeepers, who even create towel sculptures. Nevertheless, there are occasional complaints about cleaning not always being thorough in some rooms and remarks regarding the cleanliness of the restaurant tables, where it was suggested that more napkins be used for wiping.

The hotel features a large and well-maintained spa complex with heated indoor and outdoor pools, as well as saunas. The pools are open from 7:00 AM to 8:00 PM. Guests highly rate the quality of the massages, especially the Lomi-Lomi and head massage with ear candles. The only drawbacks mentioned were noise in the pool area, occasionally insufficiently warm pool water, and the small size of the relaxation areas relative to the number of guests.

Yes, the hotel welcomes guests with dogs. Pet owners note that their pets are treated with incredible friendliness and attention, even being greeted at the reception desk.

The hotel creates a calm and relaxed atmosphere that is particularly attractive to the older generation. At the same time, it is an excellent choice for "girls' getaways" or short weekend trips for those who value high-quality service, a great spa, and delicious food.

The hotel pays attention to detail: for example, female guests received flowers on International Women's Day. Regular clients (status guests) are provided with discounts upon payment and a bottle of wine as a welcome gesture.