B&B Hotel Fulda-City

The hotel has a large covered underground parking garage, which is described as clean and convenient. According to reviews, the parking cost varies from 5 to 10 euros per day. Some guests consider this price fair for such a location, while others find it excessive.

Check-in can be handled either by a staff member at the reception or entirely in a digital format via a terminal to receive access codes. Late check-in works efficiently, and the necessary information is sent by email. In most reviews, the staff is described as very friendly, polite, and professional, although some guests complained about slowness or staff stress during morning hours.

The hotel offers a buffet breakfast with a selection of savory and sweet dishes, including vegan options and machine-brewed coffee. Opinions on the quality are divided: some guests call the breakfast excellent and varied, while others consider it too simple, limited in choice, and unjustifiably expensive (around 14 euros). It was also mentioned that during peak hours, plates may not be replenished for a long time, and guests are expected to clear their own tables.

In some cases, guests are provided with a free bottle of water. However, many visitors noted the absence of amenities such as an electric kettle, free tea, or coffee in the rooms, making the stay functional but less cozy.

Soundproofing is a point of serious concern for several guests. Reviews mention that the rooms are very "audible": slamming doors, conversations, or even a dog barking from the room below can be heard. Additionally, noise from the main street is audible in some rooms.

Opinions on the comfort of the beds are divided: some guests find them very comfortable, while others note that the mattresses have worn out over time and have become saggy. The furniture is described as minimalist and modern, but some guests find the lack of a full wardrobe, a desk, or sufficient storage space for two people to be a drawback. Curtains in some rooms are not opaque enough, leading to bright light in the mornings.

The situation regarding cleanliness is mixed. Many guests are satisfied with the order, but there are serious complaints about stains on bed linen, towels, and carpets, hair in the bathroom, and in one instance, traces of vomit next to the bed. Trash under the beds from previous guests and mold in the air conditioning system were also mentioned. The cleanliness in corridors and linen areas is sometimes compared to "the basement of an old hospital."

The rooms are equipped with air conditioners that allow temperature regulation; however, during the winter period, heating through them can be noisy and may dry out the air. Many guests complain about the constantly running ventilation in the bathroom, which cannot be turned off, creating noise at night. Unpleasant smells of cigarette smoke from the ventilation and odors from sink drains were also mentioned.

The hotel has elevators, which is convenient for accessing rooms on higher floors. The possibility of secure luggage storage is limited due to the lack of special lockable rooms.

The hotel is suitable for families, particularly due to the availability of quadruple rooms with bunk beds. However, one guest noted an issue where a promised baby cot was ultimately not provided.