NH Leipzig Zentrum

I always stay at Nh hotel when I travel and I always had great experiences. But this time my experience was quite disappointing…
Firstly, there were constant noises from the pipes in my room every couple hours, which repeatedly disturbed my sleep throughout the nights. This made it difficult to rest properly and I was awakened by the noises every 2-3 hours during my sleep.
Secondly, upon checking out, I noticed that one of the bath towels provided had visible stains on it (see attached picture) Since I only used the towel after showering and always hung it back on the hook, I was quite surprised and uncomfortable to find it not properly cleaned.
What makes it disappointing for me is that, I complained to NH hotel via customer service contact form about my experience and no one responded to me, and I wrote to customer care via email afterwards, and no one responded to me either. I was wondering if NH hotel considered these normal situations so that was way they did not even responded to me…I had to leave this review at tripadvisor I guess to see if someone from NH says something…a disappointing experience…

Very very poor breakfast selection. There is no hot or at least warm food at all. Only cereals and groats… fruits have lost their appearance, coffee is water diluted with who knows what… bread is dry… And the dishes, apparently washed in an overloaded and unclean dishwasher, are impossible to eat from because the smell is terrible. If it weren't for breakfast, the hotel would be perfect.

Super Location — centrally located. Clean, great staff. Great value for money.
Although the breakfast, I would say, needs more sortiment and the area could have been a little bigger. Big plus for travellers with pets. Parking is direct under the hotel.

Centrally located hotel near public transport and city center. Modern hotel with nice and clean rooms offering all amenities. Free Wifi and free bottle of water every day. Good choices of food at breakfast and helpful staff. We recommend this hotel.

I wouldn't think that I'll be unlucky enough to be at the receiving end of the negative reviews I saw on Google, but firstly, let me share the good points.
✔️ Location is great. Right in front of the train station and walkable to the old marketplace and attractions.
✔️ Breakfast is ok, the usual breakfast food that one will expect. Staff at the restaurant were quite polite and friendly.
🚩 All the room windows face the mall; not just the mall, but the common passages like the escalators 🤦🏻‍♀️
🚩🚩 The level of room cleaning services and hygiene is questionable. They refilled the coffee capsules but didn't refill the facial tissue by the basin. For sustainability reasons, I understand that they wouldn't change the towels, but the room wasn't even made up. The beds weren't fixed, the rubbish cans weren't emptied and floor wasn't even swept or vacuumed. In a room with 2 adults and 2 young kids, the dirt and rubbish can add up quite quickly especially staying more than a night.
I'm worried that this is the general standard of NH Hotels as my Berlin trip in the next few days later is another NH Hotel stay.
In essence, I wouldn't recommend this hotel to friends and family if they are coming to Leipzig or to anyone reading this review.

It is a very nice hotel located in the city center. The room was spacious and clean. It’s also great that they allow pets. However, a dog in a nearby room was barking for quite a while, which made it difficult to get some rest. It might be a good idea to have better sound insulation for pet-friendly rooms or to place them a bit farther away from regular rooms so other people can get proper rest.
As well water in the shower does not properly drain.
Booked a queen bed but got two separate, pushed-together beds instead.
I’ll give it two stars because even though the hotel is nice, at that price, there’s still room for improvement.

Very nice modern, clean hotel in top notch location. Visit in February was reasonably priced. Good breakfast … served til noon on Sunday. Reception staff efficient and friendly. I'll be back. Leipzig is an amazingly nice city with good cycling and lots of history. Elegant.

I had a nice 3-night stay at the NH Leipzig Centrum in early December.
I was able to checked-in early — Danke, Herr Teichmann — and the process was quick and efficient.
I had a superior room that was clean and spacious and overlooked the City Hall, which was a nice view. The room's size would be suitable for 2 people. I have to echo an earlier reviewer's comment that the bed was unusually hard. I don't typically pay attention to a bed's firmness but I did this time. The bathroom had both a shower and bathtub.
The hotel is a 20-m walk from the Hbf over flat ground but the cobblestones will add to your effort if you "lugging" luggage. And it is ideally situated for most of the tourist stops that would be of typical interest (e. G. Marktplatz, Panorama Tower, Leipzig Museum of Fine Arts, etc) and if you are visiting the University of Leipzig. If you are visiting the Monument to the Battle of the Nations, the appropriate tram stop is no more than a 5 m walk. Tram will take you most of the way. On a related note: if you decide to walk, it is about an hour and you will walk through neighbourhoods with some interesting Communist-era architecture.
Their breakfast was good and provided the usual dietary options for guests. There is no restaurant for lunch or dinner but they do have a bar opposite the check-in area. I did not visit it but guests seemed to enjoy it when I passed by during my stay. The picture on the hotel's Web site provides an accurate view of its size and design.

An absolute beautiful hotel in an amazing scenery there in Leipzig central, great staff who are knowledgeable and happy to help, no matter the questions or queries. Great breakfast buffet with chefs who go beyond to satisfy your morning requests. The location in the heard of Leipzig makes it easy to go wherever you want or need to.
Highly recommend NH Leipzig and am looking forward how the others compare to that set standards.

Absolutely superb Hotel… I had a problem with last minute. Com payment and staff at the Hotel sorted this out. Charmaine was absolutely superb and I would go as far as to say that she is the best receptionist I have ever dealt with. She also has the cutest smile and lovely accent. She really is a total asset to this Hotel. Me and Liz would like to send our thanks to her for help making our stay very good, even after all the hassle of the payment. Nothing ever seemed too much trouble for her and she always had a smile on her face, and really really polite. Richard and Liz.

We stayed in Leipzig for a week and NH Zentrum was a really good choice. It is located near the center of the city with tons of stores, restaurants, and bars. A movie theater is close by and a metro station as well. The service is really good. They will always have water, chocolates, and fruit at your disposal. There's a gym and a bar/restaurant inside the hotel. Recommended to stay with your family, for tourism or work.

Nice hotel located in the center of Leipzig. Easy access to trams to and from the train station and major sights. Easy walking distance to a lot of great sights, shops and restaurants.
Nice rooms. Bed was comfortable. Staff was friendly. Enjoyed our stay.