Pension Borna

The hotel features an inner courtyard described as cozy and well-maintained with a historic flair. Cyclists may leave their transport in the enclosed courtyard under a canopy, where charging facilities for electric bicycles are provided. This makes the property convenient for those who enjoy bike trips.

Guest opinions regarding the staff are mixed. The majority describe the owner and employees as very friendly, welcoming, and ready to help with recommendations for restaurants and routes. However, one guest reported an extremely negative experience, accusing the owner of rudeness, incorrect behavior during check-out, and a lack of professionalism when resolving technical issues. Overall, many note a warm welcome and a family atmosphere.

Guests who ordered breakfast rate it very highly, describing it as tasty, filling, and beautifully presented. Attention to detail and the availability of fresh rolls are noted. However, there has been negative experience: one visitor found that breakfast was not provided on Sunday, despite prior requests and the description of services on the website.

Rooms are equipped with kitchenettes, which include a refrigerator, kettle, microwave, and necessary tableware, allowing guests to prepare their own meals. The rooms feature comfortable beds and televisions. Nevertheless, there are occasional complaints regarding a lack of cutlery (for example, only two forks) and malfunctioning televisions (lack of channels).

Most guests characterize the rooms as very clean, well-maintained, and tidy. However, one review contains a serious complaint about dirt in the corners, sticky tableware, and the "disgusting" condition of the bathroom. There was also mention of an ant infestation reaching the beds, and a catastrophic sewage blockage where waste entered the shower and onto the kitchen floor.

The heating situation is inconsistent. Some guests confirm that the room temperature may be set to 16°C (empty room mode), but claim that it can be adjusted manually. Others state that manual adjustment is impossible, and the room remains cold.

Information regarding the internet connection is contradictory. While the majority of guests do not mention any network issues, one visitor reported that the free guest Wi-Fi access did not work in their room.

The hotel may be suitable for people with physical limitations, as one guest with a disability noted that their room had everything necessary for a comfortable stay. However, it should be noted that errors in the booked room type may occur in some cases: there was a recorded instance where a guest was provided with a double room with one bed instead of a triple room with three beds.

A family-oriented and cozy atmosphere prevails at Pension Borna, with many guests feeling at home. At the same time, it is noted that some rooms are rented by companies for workers on business trips. Consequently, it can be noisy in the evenings due to alcohol consumption and loud conversations.