AKZENT Hotel Altenberge

Hotel

Eat great — tapas.
Unfortunately, the friendliness of the service leaves something to be desired at one point or another.

The hotel itself makes a clean impression, nevertheless with several dead flies and wasps in the room is not cleaned here regularly. During our stay over a weekend we have unfortunately also fixed that on Saturdays probably will not be cleaned (? ).
I also find that if you check in as a guest in the hotel you would have to be informed about the fact that a closed company has booked the whole restaurant in the evening, you should expect to eat the hotel guests as well. "We can't know that they want to eat here too" was the answer…
Saturday was then forgotten to open the breakfast buffet, a staff member had slept. She was then awed on the phone so that all the waiting guests could hear it. But unfortunately we waited in vain for an apology. The food was nevertheless very tasty, tapas are recommended. Unfortunately, the service that was about to record our order was interrupted by the chef in the middle of it (how unprofessional! ) and something had to be discussed.
the service was very nice and friendly, unfortunately but not very attentive. To pay we had to go to the reataurant after a long wait. Can happen but please not if two employed instead of taking care of the guests laughing glasses/cutlery are on drying. Other tables also had to get drinks themselves in the restaurant (we were outside).
conclusion: the chef has no behavior, hospitality is written here small, that food is really delicious (! ), but all no professionals, but in the kitchen! )

Very tasty tapas, very friendly owner, nice interior design and cozy e seats outside under trees, next to olive trees.

Top hotel. Absolutely well-kept ambience. Super restaurant. My main hotel!

The restaurant is really great. The food is very good and the chef and his staff are absolutely friendly. You feel very comfortable and welcome there. Happy again.

Very nice staff nice room great food happy to come back.

Clean large Rooms. Super nice Staff. Breakfast with everything. Is recommended.

The hotel is modern, beautiful bathroom, everything super clean and the breakfast was the hammer. Krosser bacon and fresh scrambled eggs. You can hear the train, but only every hour comes, it didn't bother us. I can only recommend the hotel further.

Great room only the location is slightly asleep.

The staff were very friendly and helpful. Could only sleep with Ohropax and then not always. : (Breakfast buffet was good.

Modern hotel in former station building, room large and clean with good bed and quiet despite the immediate location to the tracks. Big shower, good breakfast. Parking situation could be difficult during the week when the parking spaces are used as a park and ride by train commuters.

Super clean, everything new, staff super nice, great rooms.

Nice clean room, breakfast is lean but enough. I haven't heard of the railway.

Clean room, nice personnel.

Nice, clean room. Friendly personnel.