Hotel Residenz

Hotel

Setting up very outdated, partially broken. Room not clean. Pillows mottled. Absolutely not recommended!

Expensive. € 90 for two with breakfast. Decor is really old, reminiscent of Art Deco but a cheaper 70s style version of it. Medium sized dog could stay for free though, which was good, but expensive nevertheless. Breakfast was alright, but I missed several things.

This Hotel is not! We have 3 double rooms and a single room booked, because we have a "Weibertour" wanted to do. On Saturday we were in a good mood, the first three, there. After much Back and Forth, finally the key. We had a room with a balcony booked for 85 € the Rest for 78 or 59 for a single room. As we were the first 2 rooms entered, we have then the first shock of the day. Old, dark and not really appealing. Looks different than the pictures on the Internet. The larger room with the balcony but did so not at all, not even for 30€. The balcony was an imposition, because there is rubble lay, ashtrays not emptied. But the Worst was that this room had used duvets on the bed, only a little "done". After we got the non-dedicated staff at the reception had complained, he informed us that he does not know whether he is someone who would be able to make the changes, he could but no beds! We told him then that the lady in the house. Then both came to the room and spoke briefly about why the bed is not well made. They discovered (to 15.10) that the people before probably Spätabreisende were. Not even a "sorry, " "excuse me" or something similar. What should I say. We have our 4 rooms cancelled and then have clean, nice and new rooms at the Ibis Budget at the train station for 56€ or 46€ — booked and were really happy not in the Hotel "Unfriendly and not clean" to spend the night.