Review of Qbe Hotel Heizhaus Berlin 3*

Like us, nothing! We already had the end of 2014, a voucher in the context of a Eröffnungsaktion purchased and in March 2015 for September reserved (previously there was supposedly no free way more on the weekend). Reservation was not confirmed in writing. As we are on 11.09. At 18:45 o'clock arrived, the lady went with a Couple from the reception path, and said it would be equal to one. After a few minutes, a lady came up to us asked if we had reserved and took our voucher to us then to say that we are up to 18 clock would need to be there (we were 2 hours in a traffic jam and we were also presented differently). They took our coupon and went — 5 minutes later a young man came up to us then to say that we are too late to be there, and our "room" is already shared, and that there will no longer be there and have something to offer. On our note, that we did not and, on request, that we will not get confirmation would have, that would be, we would only be told that it is always and everywhere up to 18 h. Would have to. Helped so now everything is nothing more we thought about where we are now even finding an accommodation would, and said that we will have the voucher to be reimbursed. What to us is replied to, it was now forfeited. A short discussion later, went to the young man again and said he clears. Well 10 minutes later he came out with our money again, and wished us much success. A Joke. In retrospect, we are glad to have been in a Central Hotel come to be the in contrast to the qbe Hotel is not on the ar… The world lay. Conclusion: qbe Hotel for us-not recommended — service desert, locally and where you can not be sure to get what you pay for. Small addition: if you need comments to respond to and apparently can't read (as already communicated), we have not received a confirmation, which is perhaps in the Hoteleriebereich wrong. And why a credit card to Deposit required, which is also not asked was, when a booking is made in advance by Voucher already paid was revealed not.