Review of Vacancéole - Les Jardins de l'Amirauté 2*

Rachid B.

09/05/2018

Respond
1/10
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After two excellent weeks of August 2017 at the residence the gardens of the admiralty with sands of olonne where we had spent a pleasant holiday, which our children very enjoyed their stays, So this year we had decided to return to this same residence for our vacation but for three weeks,
Arrived at the scene, observation:

Dirty and grime removes the fridge at the engine with dog hairballs,
Pushing all the old furniture and electrics,
Pushines in the cupboards, especially at the cumulus of the hot water that is in one of the cupboards,
Matelas full of dirt stains and cigarette butts,
Covers mattresses and pillows full of dust,
Presences of fleas and bed bugs in the apartment, we scratch the body all the time and with the children it's not easy,
New direction 2018, Director very unpleasant, not concerned, no courtesys and not listening to the complaints of residents, Apologies, It exudes all responsibilities, no customer relations,
We ask for the presence of fleas and bed bugs in the apartment, the manager tells us that we will have to clean the apartment, take out the garbage (apologies), we asked for an anti-chip and bed bug product and its answer: go and buy it at the super market, and according to these, she has already loaned it to a landlord; so there are dwellings that are already infected with romper insects,
Total degradation of this residence, a large left gone, we will set foot more in this house, we will leave a big bad comment to this residence for the hygienne, welcome, customer relations, lack of direction to solve the worries,
Finally, our CE will not be very happy to hear my comments from my nightmare of staying, especially as we took pictures of all our concerns mentioned above upon our arrival, and read the reviews left by the holidaymakers who went through this residence on TRIPADVISOR,