Review of Le Mans Country Club 3*

Alok P.

06/16/2017

Respond
1/10
So last night after an 8 hour drive across Germany and France I got to our hotel shortly before 2am. Shortly after 3am the fire alarm goes off. I eventually make it out half asleep out to the front of the hotel, only to find out that the hotel manager was still at home. Evidently he knew that the system had a fault and chose to ignore the alarm, leaving just a clueless young lady at the hotel as staff. Eventually one of the guests called the fire department and the manager ar…rives full two hours after the alarm went off (and was ringing throughout) acting notably hostile and has the gall to aggressively defend himself and his knowledge that the switchboard had an issue, as well as almost berating the guests with statements like, "Look I'm here, what difference has it made? " or "I was on the phone the whole time with the maintenance lady, there was no fire". Few questions here: — what if there actually was a fire? Or a gas leak? Two hours should be enough to cause a fair amount of casualties — why was the switchboard/alarm issue not replaced if the fault was known? — why wasn't the hotel manager or any responsible staff on location as soon as the alarm went off? Not one single person from the hotel staff spoke with me the entire night to either explain the situation or calm the guests down who had collected at the front of the hotel in the middle of the night. A textbook example of gross negligence. Scenic as the location is, I cannot recommend this place out of principle.

Nightly rates from $205

Book Le Mans Country Club