Review of Hotel Du Cadran 4*

Tricia E.

09/12/2017

Respond
1/10
Never have I ever dealt with such an immoral, cold — hearted business establishment, with zero regard for fellow human life — if I could rate 0 stars I would. After reading Rick Steve's reviews of Hotel du Cadran, my husband and I had planned to spend our anniversary at this hotel and had to leave Paris early to collect our family, pets and evacuate our home before hurricane Irma made land fall in our home state of Florida. Wednesday morning we realized we would have to end our vacation, that same morning I emailed the hotel to explain our circumstances and they responded saying we were outside of their 72-hour cancellation period (6 hours out of their cancellation period to be exact) and we would still be charged for the Friday night stay. We called the hotel and explained the circumstances again and spoke with the Assistant Manager Ilenia Panico who proceeded to say that the only thing she would do for us is reimburse the card 50Euro and that she 'really didn't even have to do that' — disgusting. Also, they never even reimbursed the 50Euro. My card has the entire charge and the charge is being disputed by my credit card company. I hope Ileania and the staff at Hotel du Cadran are never faced with the possiblity of losing everything to an Act of God and find themselves being taken advantage of by greedy, heartless 'business owners' like we were here. Also, I will add we dealt with an amazing tour company Blue Fox Travel for a tour of the Eiffel Tower scheduled for that same day and they gave us a full refund and wished us well during the storm.

Nightly rates from $476

Book Hotel Du Cadran