Review of Mercure Paris la Défense Grande Arche 4*

Emmanuel W.

04/13/2018

Respond
4/10
As it is right now, except if you have business in Nanterre, I would advise you against going to this hotel. Let's get the nice things first: — Hotel rooms are big. I was upgraded (but I suspect that's 90% of the people going there) to a privilege room. During check in, all the people around me (4 other rooms) were being upgraded. — People at check in and in general in the hotel are very nice. Friendly and joyful. They're the ones preventing me from putting 1 star. Bad things: — This should be called Mercure Nanterre, the "grande arche" is not close at all. About 15 minutes walk. — It is noisy. I was offered either a renovated room on the 4th floor or a new room on the 7th. They told me that the rooms on the 4th floor are a bit noisier (the RER trains go under the hotel). Even on the 7th, you will hear the trains. It is not very loud but it is there. — Renovations. I won't comment on the decoration of the old rooms but the renovations themselves are painful. On the second day, no lights in the corridors, TV and Wi-Fi were out for a while. Hotel restaurant (for those who care) is not available. Breakfast feels more like a survivor TV show (for 1st world people) where you need to gather what you need for breakfast while in rude competition: table, cutlery, mugs, bread, butter, glasses are scarce. Around the hotel you have some restaurants and shops, while not charming, they do the job decently. (again a big thumb up to the people working there, they were very nice, not at all "parisian rude"). The RER (regional train) station while just downstairs of the hotel, is in zone 3, so tickets will cost you more to get to Paris. The hotel is clearly mislabeled, the environment, while being what it is, is noisy and the renovations are significantly impacting the comfort of the hotel. As it is right now, I feel the hotel is clearly overpriced (and that same feeling was echoing at other tables at breakfast).