Review of Novotel Paris Suresnes Longchamp 4*

This is no flattering but realistic review after my two nights stay in this hotel. First of all, do not get carried away by the brand Novotel. The latter group no doubt has excellent hotels across the globe but this is surely a black sheep. Rooms are badly designed and the toilet can make you pity the stupidity of the interior architect for designing such a crammed separate cubicles called toilet and a bad bath. I have never seen anywhere such a stupid wash basin and poor bath. Honestly I felt, if by chance, it was a medieval prison converted to a hotel! The hotel doesn't have a portico. It was raining when we arrived at the hotel and we were trying hard to lug the luggage up the steps but the guys at the desk did not bother to suggest us that there was a side ramp to pull the luggage up! They did not bother to unlock on sighting us. On our demand they opened when we were checking out. The hotel staff, I found, to be unhelpful and the desk clerk, a black, quite arrogant and don't care master. A kinda reverse racism, I thought! The room ambiance was 28C and reached 30 later. Quite sultry bcz of rain. No fans in the rooms and they would not run the air conditioning despite repeated calls for service. The standard answer I got was the technician had inspected and every thing was fine and it soon would cool, which never happened. I had to keep my room windows open but constantly worried about room theft of passports known to occur in the West. It was 1st floor after all! Two nights I didn't have sleep. Could have changed the hotel but no easy option in an alien place. Breakfast arrangements would make even the ordinary Indian restaurants seem wonderful. Be it the cutlery or the table top items like pepper etc which should be routinely available were unavailable and came only on demand. The toaster just doesn't start. The choice of food stuff? The less said the better. My Paris experience left me review the French's reputation for hospitality. If you want a memorable Paris experience, stay out of this idiotic place that goes by the name Novotel. They are playing fraud on unsuspecting customers and encashing their trust in the brand. I get enraged by the thought of this bad hotel that deprived my sleep for two days.