Zenitude Hôtel Résidences Bassin d'Arcachon

Hotel

What a pity a hotel so design and so poorly maintained a staff that can not say hello, and who never asks you how your stay goes
Machines could do the same job
Hotel to flee
A competent receptionist but not tjs present.

C really beautiful
I recommend, not disappointed with the trip, it is necessary to detour and I thanked the barmane of yesterday evening.

Management has review +++
we are asked to pay the room a second time so we had already set and limit because we had to spend for liars
more billing of services not performed (price the large bottle instead of a small, 2 coffees instead of only one actually took the place of dessert)
and no excuse on the part of the staff… disappointed in the service and hospitality.

The staff is very nice and the rooms are very nice and clean.

Very nice hotel, comfort guaranteed, staff at the very nice welcome, only snag, breakfast a little empty at 10:15. For 15 euros per person it's a fair bit.

Beautiful hotel and very good service.

Nice hotel where we stayed one night. Despite an exterior that is not extraordinary, the interior is very current in terms of style and décor. Same for the room which was spacious, clean and well equipped.

I would mind-free at this hotel. I would like to add a big thank you to the staff who have done me a great service.

— — size, equipment and room cleanliness
— Welcoming and very pro staff

— : — View from my room on the gas station.

Quite high-end establishment. The building is probably not very new but quite well renovated. If you don't turn on the air conditioning there is not enough air circulation which is quite annoying, so it feels good to go out and get fresh air.

This place is just perfect, there was no problem, near the ocean, with a shopping mall right next door.
Only small inconvenience the view is not great.

Very nice performance. Very friendly To recommend.

It was a very nice hotel.
Staff very professional, smiling, available for guests at any time.
The spa is very nice, quiet.
Parking and gym are available within the hotel!

I went two consecutive years. Nice hotel, good staff. Located near a shopping mall and the beach/casino. The spa is nice. The breakfast is plentiful service in perfect room and hearty breakfast buffet. Free Parking, elevator. I had a good weekend and would definitely stay there again, out of season obviously as the price is divided by 2.
I recommend.

Very nice hotel very well received and inquire. Original and nice design of the rooms. People shower soaps neighbors hot and cold in brief great layout. Only snag the bathrobes that make a little raiche away from being soft. But otherwise awesome. We let ourselves be tempted by an hour of balneotherapy with heated pool with jets inside quite large spa Suana Hamman resting rooms. To do and redo.

Great hotel, very nice comfortable and quiet room, no surrounding noise perfect to rest! Spa very nice and nice, own herbal tea offered… Hotel Bathrobes, Top! I recommend.

Restaurant very good, excellent hotel.
What to say more… ha si: I recommend!

An incomparable value for money! Clean hotel and an atypical modernity. I strongly advise!

Small surprise, arriving in a commercial area but we have nothing to complain about. A perfect home we had to make to the two ladies as nice as the other one. The room desing especially, but not unpleasant. Great bedding and spacious bed. Access to the spa paying, but good quality / price ratio. Restaurant and breakfast very good. In short we have spend a very good stay and recommend the hotel.

Hotel Normal, the spa is at a surcharge of €26 the €2 for a small swimming pool, a small jacuzzi, a sauna and a hammam in a very dark atmosphere. Nice but no more. The hotel being out of the car is obligatory (no transport on Sundays).

The hotel is nice although we are seen in the parking lot of the supermarket but it does not bother me and I find it rather convenient. The room was equipped with coffee, micro wave ect… Super bed and nice bathtub when the system works (light ect. ) We will definitely stay there as not far from the beach. On the other hand the restaurant, we will avoid… Because it's quite expensive for what is cooking…

Great location and very friendly staff. Very nice exchanges and hotel very clean and with the decoration very original and innovative. We spend a week with a premium bedding of very good quality. We recommend this hotel and this without reservation. Antoine and Bernadette.

Beautiful place! This design is really original and when you are there you loose completely taken.
Sunday night we had a very nice person at the reception and at the bar. Monday morning another person equally helpful and smiling! What makes the stay even more fun! And the spa is always so beautiful!

Superb place! This design is really original and when it is it breaks down completely taking. Yesterday evening we had a very nice person at the reception and at the bar. This morning another person all too eager to help and smiling! What makes the stay even more pleasant! And the spa is always so beautiful!

Beautiful hotel with an atypical design, nice and discreet staff.
Negative Point, environment… damage… But luckily we were passing through winter time.

Very good experience in this hotel warm welcome, discreet staff respecting the tranquility resting place and quiet Spa and massages of very good quality we will return without hesitation!

I do not recommend. What a disappointment… I missed éléctrocuter with the hair dryer that stripped, and no commercial gesture. The spa is not what I expected… room design but all plastic…

Interstellar stop in the country of Star Wars why this title… simply because the ultra modern design of the rooms takes you into the interstellar ship of Darth Vader. Turkey I also liked very much. The corridors are the same. The reception, Bar and restaurant are more classic bill. The reception was very warm and very friendly. We did a spa treatment that was done in a very professional way. The SPA facilities, swimming pool and gym are superb. Parking in front of the hotel. It is well located a few kilometers from the city center.

Very nice hotel… nothing to say… a recommend.

Welcome home. Room with unusual decoration. Balcony with ashtray: one more for smokers.

Just perfect! Very good reception staff was listening. Very clean hotel, everything is very beautiful inside. The Spa at the top. Really I recommend to all levels.

Très bel établissement, Les chambres sont très bien équipées, calme et confortable. Le service de restauration à la hauteur. Le personnel très accueillants et professionnel.

There is a spa but knows another company that provides this care so paying and forbidden to the child (banned at least 18 years) from more lunch at €12 per person its hurts after a room at €150 by cons Super Pool open from 8 am to 10 pm and several elevator q UI little practical beings for people with reduced mobility. Further beside the E. Leclerc but seen on the shopping centre or sewage treatment plant which brings unpleasant odors on the other hand to odds of a crib and Restauran. Room with €150 design to which can please but more expensive room whirlpool, Italian shower, kitchen identical to other cheaper room, large TV couch but no balcony but this can be advantageous if you are on the side of the sewage treatment plant at least You do not smell. Ideal for smoking ashtray hanging outside but you have to have room with balcony
Large mouth parking for no reason
Chest made available
Kitchen made available
and pool not clean
Superb employee
By cons household to be desired for rooms at €150 and a lot of things can be broken EX: Light card cases and light filler.

Correct. Nothing unusual considering the price
Plus a clogged sink that the receptionist tried to repair but it's not really his job …
I spent a good 1/4 of time to rehabilitate it. …
A balcony with a table but no chair …

Small pleasant stay at the hotel with a good meal served in the evening at the restaurant the room very nice and their breakfast are plentiful I advise you to take an appointment at the spa just next door nothing better to relax!

Very good hotel with its outdoor pool.
Good value for money.
Negatives: Coffee in the poor quality room, in a 4 star we expect a real Nespresso type coffee machine.
Too bad we weren't warned earlier that there was a pool outside.
Otherwise the rooms and the hotel are top, to be redone!

Weekend getaway perfect… excellent dinner, good breakfast and spa on the top… but you must book in advance for treatments in the spa.

Entry to the spa paid damage… as a result we have only access to the pool and in June it's cold… good location and nice room!

Very comfortable room, clean, friendly staff, excellent restaurant. I recommend.

A moment of relaxation in a quiet setting. Attentive staff.
1 sauna, a hammam in 2 parts, 1 jacuzzi and swimming pool jets, as well as 2 pieces "relaxation". Possibility of care.
I recommend without hesitation.

Comfortable design rooms and spacious but that sting the eyes from the 3rd night.
A very good hotel: parking d a commercial area without a tree less than 100 m long d a fast track.
The garden room is asked to parking spaces in asphalt: no nice terrace.
The service is average: failure of hot water the last day.
Brief expensive for what it is.

To the top! Room design, rather spacious, and the spa… a treat!

Great design! Very nice concept! Restaurant OK. Certainly a little far from the Center and from the beach but drive c is quick so not too annoying. However rely not on the view!

Located far from everything, in an industrial area without soul and charm, this hotel combines an inexperienced staff (the night watchman leaves on the counter customer files and ignores the beer available at the bar), also nice that plastic pseudo-moderne of the rooms as well as a ridiculous and very expensive breakfast (we rested our trays without breakfast). In short, run!
Headquatered, far from everything in a industrial park without soul and charm, this hotel includes at the same time year inexperimented staff (the night watchman leaves we the desk customers files and ignore draft beer available on the bar), a reception as warm as pseudo modern plastic of rooms, and has ridiculous and expensive breakfast (we leave the hotel without having breakfast). So, run away!

ALL just a shame for the price/quality ratio
Stay that has not responded to our expectations: the quality of delivery is well below the prices charged by the institution: for a luxury weekend we is not expected to have the view of the highway and the noise with, equipment in poor condition and cleaned "on the surface" for a SEQUEL to €159 night (without b! )!
Breakfast 15 EUROS: at this price you could make the juice of orange you even and not use the tropicana to the customer, similarly to the way mignardises, mini pastries sandwiches and everything just to use a cup of drink warm but not more!
In short, to more than €200 / pers. Weekend delivery should be beyond reproach. This was not the case!