Udsigten Faxe

Most guests describe the staff as friendly, welcoming, and service-oriented. Employees are helpful in resolving problems, such as booking errors. However, there are some negative reviews: one guest described the staff as slow, noting that it took 47 minutes to prepare two burgers. Additionally, a case was mentioned where it was impossible to contact the responsible parties upon arrival due to a lack of bed linens for part of the group.

Opinions on the breakfast are divided. Some guests praise it for the delicious fresh warm bread and a sufficient variety of hearty toppings and muesli. Others describe the selection as modest and boring, noting a lack of service where cutlery had to be searched for in cabinets independently. The quality of the coffee was particularly criticized, described as "terrible" and "undrinkable," and it was noted that food was not replenished on the final day of the stay.

The hotel has a cafe and restaurant where guests order food, drinks, and ice cream. Many note that the food is very tasty and of high quality, especially when organizing celebrations and corporate events. On the other hand, there were complaints about the low quality of food during FOF courses, as well as overdried frozen beef burgers priced like those in capital city restaurants. Ice cream queues can be slow due to inefficient staff performance.

The soundproofing in the hotel is poor. Guests note that the walls are not thick enough, making conversations of people outside audible as if they were standing right in the room. The noise level may vary depending on which building the guest is staying in.

Reviews regarding the rooms are contradictory. Many consider them clean, spacious, cozy, and appropriate for the price. However, there are complaints about wear and tear: one guest compared the setting of a 6-person room to a prison, noting a lack of furniture and a dilapidated shower curtain. There were also mentions of finding dirty socks and a football under the bed, as well as a shortage of toilet paper and bed linens.

In most reviews, the bathrooms are rated as good and clean. However, one guest reported a serious issue with the shower layout: due to the absence of a partition between the shower and the rest of the room, the entire floor gets flooded with water during bathing.

The hotel is excellent for large groups, family gatherings, and corporate theme days. Guests praise the availability of suitable rooms for lectures and lunches, as well as the child-friendliness of the location. Wedding and anniversary organizers note the impeccable work of the staff during banquet service, the high quality of dinners, and the option to rent the entire space.

Yes, dogs are permitted at the hotel, which guests highlight as one of the advantages.