Rooms are described as clean, beautiful, and spacious, especially in the renovated buildings, such as the former stables. Guests appreciate the modern design, the availability of Chromecast for streaming, and Nespresso machines in some rooms. However, there are significant drawbacks: some guests complained about mattresses being too firm, poor ventilation, and high room temperatures. Some rooms lack a minibar or kettle, and in the older parts of the building, rooms can feel cramped and stuffy. Additionally, a problem was mentioned regarding noise from the clock on the building's facade, which interfered with sleep.
My 10-year-old son and I were spending our last night in Denmark before flying back home to the US. We picked Hindsgaul because we wanted to stay somewhere a little different, and the castle setting felt like the perfect fairytale ending to our trip.
The hotel was beautiful, located in the nice quiet area with a lot of deer walking around.
Since we didn’t have much time there, the actual reason why I am writing this review is amazing Maria at reception.
After overhearing some guests talking about ghosts, my son got himself pretty worked up and couldn’t fall asleep. We ended up wandering down to the lobby, where Maria was working that night. She was so kind and took the time to chat with him and reassure him that there was nothing to be scared of. She even suggested warm sweet milk, saying that would help him to feel less anxious, it was so sweet of her. My son had never tried that before, but he happily gave it a shot. And somehow it worked! He slept like a baby.
Then the next morning our taxi didn’t show up. We needed to leave around 5am to catch a train to the airport, and I was starting to panic a little. Maria quickly realized we weren’t going to make it if we waited for another taxi, grabbed the car keys, and drove us to the station herself. Good that the station was close, that’s another big plus to add for the location of the hotel.
Because of Maria, we made our train, made our flight, and got home with no problems!