Sweet Memories Hotel Apts

We booked through JoinUp and were totally disappointed.
We reserved two rooms, both being Standard Studio Apartments with inland view.
At first glance, they looked nothing like the photos presented on JoinUp’s website.
The entrance door has quite a large gap between the floor and the door itself—you can even fit a finger through it—which is why the AC doesn’t work properly.
Cleanliness leaves a lot to be desired; you have to talk to the reception for it to be done, it doesn’t happen automatically.
Dirty walls, chipped paint on the door.
The breakfast food is not a buffet as presented on JoinUp’s website.
You are simply given a menu with 4–5 meal options to choose from.
If you ask for extra jam/marmalade for your toast, the waitress gives you an unpleasant look.
The coffee is literally a packet of Nescafe Brassero and a packet of sugar; if you want a latte or an espresso, you have to pay extra.
The room on the website is presented somewhat decently—relatively okay furniture, generous space—but once you see the reality, you no longer feel like staying at this so-called 4-star hotel.
The photos of the rooms on JoinUp are all the same—they only showcase the Premium apartments to attract more customers. When you confront them about this, the reception makes excuses, saying it’s not their fault and that you paid for a standard room, so there’s nothing they can do.
I would call this false advertising.

Another wonderful stay at sweet memories. Been going there for 4 years now and would not go anywhere else. We were there in July for 2 weeks and going back again in October and have also booked for 3 weeks next year in July. Food is very good value for money the chicken wrap and chicken kebab are to die for. Staff are friendly and you can have a laugh with them. Superior studios are lovely towels and bedding changed regularly bins emptn rooms too. Beds are comfy. Air conditioning is brilliant and free with jet2 package holidays. Cleaners work so hard as do all the staff. Pool is a fantastic size plenty of sunbeds so you don't have to put towels out early to get a bed. Can't understand the bad reviews that this hotel gets don't expect a 5 star hotel when you're only paying for a 2 star. Sweet Memories is fantastic value for the money we can't wait to be back in October.

Had a great time here with my wife and my son, the food was great although we were self catering we had breakfast most of the days we stayed which was very nice along with drinks, got along with everyone I met and found the atmosphere jovial and fun for everyone. The room we had was nice too the cleaner was friendly and came nearly every day. The location was excellent as I had a good view of profitas Elias church from the window above our bed and everything else you could need is close lidls being about 20mins on foot although we had hired a car. Had to leave the hotel at 3am because of our flight time so didn't get a chance to say good bye or thank the staff so thanks to all at sweet memories for making it a sweet memory for my family 😊 cya again.

Everything was perfect! Staff was very nice and always available for everything you need. You need 15 minutes walk to the beach.