Hotel Cordialidad Plaza Resort

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Average rating by guests Hotel Cordialidad Plaza: 6.5/10
Reviews 24

Availability

Online Reservation:

This resort is located in 7 km from the city center.

Everything you need is in one place. Resort «Hotel Cordialidad Plaza & Spa» is located in Cartagena.

Phone: +57 5 6630928

Address: Reten Doña Manuela Trv. 54A N° 95-70, 130001 Cartagena de Indias, Colombia

Number of rooms: 65

Reviews of Hotel Cordialidad Plaza

Leonardo C.

01/11/2022

Respond
4/10
English

"READ THIS TEXT"
The hotel is very beautiful, good rooms, very good cleanliness, great location. However, as a tour guide and travel agent I affirm that next time I return to São Roque I do not stay in this hotel. Reason: poor guest/ staff communication.
1-when arriving day 07/01 with my group, we were informed that our package would entitle the buffet that is served at night during the period of our stadium.
2 — on 08/01 four people in my group were charged the amount of the buffet. When questioning, I was informed that our group would only be entitled to the buffet of the day 07/01 information different from the previous one and not passed in the form of a contract as was later shown. The person in charge of reservations was able to want to charge R 4 44, 90 for a person of my group by Believe 2 pieces of watermelon.
3-the hotel did not make any effort to circumvent a simple communication situation and kept charging 3 of the 4 people in my group.
4-when we arrived at the hotel on 07/01 we were informed that there would be no cleaning of the rooms during our stay due to pandemic (information not passed previously)
5-mostly employees, unprepared to receive groups, moody and unsolicited, nor to help disembark the luggage of the car. I suggest to the hotel pass the employees for a retraining of how to work with tourism or will always receive criticism regarding this issue as we see here in the comments.

Manuel F. C. M.

04/06/2018

Respond
6/10
EspañolEnglish

Good prices.

Jose A V.

04/04/2018

Respond
10/10
EspañolEnglish

Good service, very comfortable rooms.

Facilities

  • Concierge services
  • Trouser press
  • Room service
  • Currency exchange
  • Meeting/banquet facilities
  • Bottle of water
  • Non-smoking rooms
  • Express check-in/check-out
  • Daily housekeeping
  • Grocery deliveries
  • Terrace
  • Shared lounge/TV area
  • Daily maid service
  • Wake up service/Alarm clock
  • Ironing service
  • Laundry
  • Private check-in/check-out
  • 24-hour front desk
  • Family room
  • Smoking areas
  • Garden

Room Amenities

  • Towels/sheets
  • Private bathroom
  • Free toiletries
  • Towels
  • Cable channels
  • Pay-per-view channels
  • TV
  • Toilet paper

Activities

  • Kids' TV Networks
  • Spa and wellness centre

Policies of Hotel Cordialidad Plaza

  • Check-In:

    14:00

  • Check-Out:

    12:00

  • Accepted Credit Card Payments:

    Maestro, MasterCard, Visa, Diners Club, American Express

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Hotel Cordialidad Plaza on map

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