Review of The Click Clack Hotel Bogotá 4*

We do not recommend to stay at this hotel. There are a number of reasons: We had booked a Superior Room, but what we got was a 12 SQM room, with a twin bed which is too short, assuming the regular bed size doesn’t fit into this kind of room. We had to move furniture out of the room, as there was not enough space for our luggage. Such room does not earn the category “Superior". Besides that, a “good night” sleep in this hotel was impossible, also because there is a Bar on the Top Floor and their noise can be heard everywhere in this hotel due to poor noise isolations of this building. And the window blinds are of poor quality and don’t darken the room. The hotel is not transparent about their 3 different room categories: Economy, Standard & Superior are all the same size, but different price. Bad luck for those who book & pay “Superior” and end up with “Economy” as it happened to us. Hotel staff is not friendly, they speak poor English, everywhere misunderstandings. Upon checking-in and expressing how unhappy with the room, an assistant supervisor showed up, but she was not of any help. All she said, the hotel is booked out and there is no other room. We asked the least she can do to invite us for a glass of red vine. She flatly declined. We got the vine ourselves from the noisy roof bar, but when we tried to bring it to the room, our 2 full glasses were taken away in the lobby by the hotel’s staff, the very same staff who was well aware how unhappy we are at this hotel. Now, we are sitting in the noisy breakfast room, there is construction & dust as well, and for almost an hour we are waiting for the manager. Apparently, manager does not have the courtesy, politeness & time to listen to the hotel’s issues, that is why we are posting this review. Bogota is a booming town, many hotels are being built with well trained staff in all price categories, there are many other options to enjoy Bogota.