Cabañas y Flores

The road to the hotel consists of a dirt surface, which may cause difficulties. One guest warns that the slabs on the road are damaged, making access difficult in rainy weather, especially for motorcycles with large engine displacements. It is recommended to use a four-wheel-drive (4x4) vehicle for a more comfortable journey.

Most guests are delighted with the staff, specifically praising Mario, Sergio, and Angel for their kindness, hospitality, and responsiveness. The staff communicate patiently with foreigners using a translator. However, there has been some negative experience: some guests described the owner as cold and unfriendly. There was also a serious case of a booking error where a confirmed room with prepayment was given to other people right before the guests' arrival.

Guest descriptions of breakfast vary. Some find it tasty, fresh, and plentiful, with particular praise for the local coffee. Others describe the breakfasts as too basic, noting that the menu only includes arepas or bread, scrambled eggs, a small amount of butter, and a hot drink, while lacking fruits from the hotel's own garden.

Reviews frequently mention the lack of free drinking water for guests. Some visitors recommend that the hotel add basic amenities to the cabins, such as coffee-making facilities and a stock of simple snacks. Some rooms feature a mini-bar with drinks at affordable prices.

The internet at the hotel works stably; guests note that they experienced no problems using it during their stay.

Overall, the hotel is characterized as a quiet and peaceful place. However, in the specific case of the "Novios" cottage, guests complained of loud noise due to an additional room on the second floor. Otherwise, many praise the privacy of the individual cottages.

Reviews regarding the condition of the rooms are contradictory. Many guests find the cabins beautiful, cozy, and very clean, specifically noting the warm and pleasant blankets. At the same time, others complain about wear and tear: issues with electrical outlets, the smell of oil paint, a lack of full walls in the bathrooms, and a generally basic setting are mentioned. Some guests believe the interior requires renovation.

The majority of guests rate the cabins themselves as clean and well-maintained. However, common areas raise questions: dirty and neglected public spaces, a kiosk in poor condition, and the presence of construction debris around some rooms are mentioned.

The rooms are equipped with a basic set of items. Some advertisements mention a kitchenette, but in reality, guests found only a sink and a refrigerator. Guests also noted the presence of hammocks in front of the cabins, which added to the comfort of their stay.

The hotel has a swimming pool, but opinions are divided. Some guests find it pleasant, while others complain about poor hygiene, slippery floors, and the fact that the pool is periodically dirty or completely out of service. A lack of sun loungers by the pool was also noted.

The hotel has a Turkish bath; however, one guest noted its high cost (40,000) and reported that the jacuzzi was not working.

The hotel is suitable for family vacations, and guests with children were satisfied with their stay. Pets are also allowed, and many note a friendly attitude toward animals. Nevertheless, there are complaints about strict restrictions (only one animal per cabin) and an additional fee for their stay.

Overall, the hotel has a very peaceful, magical, and relaxing atmosphere, ideal for escaping the hustle and bustle of the city. Guests appreciate the connection with nature and the opportunity to observe birds, monkeys, and sloths directly from the premises.