Four Seasons Hotel Hangzhou at West Lake
Hotel

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Average rating by guests Four Seasons Hotel Hangzhou at West Lake: 9.1/10 Wonderful
Reviews 29
Free Wi-Fi

Availability

Online Reservation:

Available Rooms

Garden View King Room

Max. guests: 3
Room Size 63 m²

Garden view Air conditioning Private bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi

The room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin with TV.

WiFi is available in the rooms and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Shower, Bath or shower, Bathrobe, Alarm clock, Coffee machine, Desk, Garden view, Slippers, TV, Entire unit wheelchair accessible, Hand sanitiser, Upper floors accessible by elevator, Satellite channels, Bath, Iron, Heating, Wardrobe or closet, Air conditioning, Cable channels, Minibar, Hairdryer, Carpeted, Wake-up service, Toilet, Electric kettle, Socket near the bed, Private bathroom, Towels, Tea/Coffee maker, Blu-ray player, Cleaning products, Safety deposit box, Hardwood or parquet floors, Wake up service/Alarm clock, Telephone, iPod dock, View, Toilet paper, Soundproofing, Ironing facilities, Hot tub, Seating Area, Free toiletries, Clothes rack, Flat-screen TV, Refrigerator, Dressing room, Sofa, Radio.

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Premier Garden View King Room

Max. guests: 3
Room Size 63 m²

Balcony Garden view Inner courtyard view Air conditioning Patio Private bathroom Flat-screen TV Soundproofing Terrace Coffee machine Minibar Free WiFi

Overlooking the garden view from its balcony, room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

WiFi is available in the rooms and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Air conditioning, Wardrobe or closet, Cable channels, Hairdryer, Minibar, Wake-up service, Carpeted, Terrace, TV, Balcony, Hand sanitiser, Entire unit wheelchair accessible, Upper floors accessible by elevator, Satellite channels, Inner courtyard view, Iron, Heating, Bath, Coffee machine, Desk, Slippers, Garden view, Bath or shower, Shower, Bathrobe, Alarm clock, Clothes rack, Refrigerator, Flat-screen TV, Dressing room, Sofa, Radio, Hot tub, Ironing facilities, Seating Area, Free toiletries, Hardwood or parquet floors, Patio, Telephone, Wake up service/Alarm clock, View, iPod dock, Soundproofing, Toilet paper, Private bathroom, Socket near the bed, Electric kettle, Toilet, Cleaning products, Blu-ray player, Tea/Coffee maker, Towels, Safety deposit box.

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Garden Terrace King Room

Max. guests: 3
Room Size 73 m²

Balcony Garden view Inner courtyard view Air conditioning Private bathroom Flat-screen TV Soundproofing Terrace Coffee machine Minibar Free WiFi

Overlooking the garden view from its balcony, large room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

WiFi is available in the rooms and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Satellite channels, Upper floors accessible by elevator, Inner courtyard view, Heating, Iron, Bath, Balcony, Terrace, TV, Hand sanitiser, Entire unit wheelchair accessible, Minibar, Hairdryer, Wake-up service, Carpeted, Air conditioning, Wardrobe or closet, Cable channels, Alarm clock, Bath or shower, Shower, Bathrobe, Desk, Slippers, Garden view, Coffee machine, Entire unit located on ground floor, Free toiletries, Ironing facilities, Hot tub, Seating Area, Sofa, Dressing room, Radio, Clothes rack, Refrigerator, Flat-screen TV, Blu-ray player, Cleaning products, Towels, Tea/Coffee maker, Safety deposit box, Socket near the bed, Private bathroom, Toilet, Electric kettle, View, iPod dock, Toilet paper, Soundproofing, Hardwood or parquet floors, Wake up service/Alarm clock, Telephone.

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6 km. Hangzhou Railway Station

Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport.

Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units.

The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and Wi-Fi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available.

Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television.

Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.

Phone: +86 571 8829 8888

Address: 5 Lingyin Road , Xihu, 310013 Hangzhou, China

E-mail: cherrym.chen@fourseasons.com

Number of rooms: 78

Hangzhou
29 April, Monday
Day +79°F , Tonight +68°F
Sunny, no precipitation
Wind: north, 7 mph

Reviews of Four Seasons Hotel Hangzhou at West Lake 5*

Hyunwoo L.

08/12/2022

Respond
7/10

I stayed in there for 4 days in Summer, but this hotel is looking forward to staying in the fall. It would be awesome to stay here in the fall. Actually, the room is pretty old, but like four seasons, room management seem to be doing incredibly well. (But, wouldn't it be better to have a Bluetooth speaker rather than an iPhone dock? ) And among the hotels I stayed in China, The Ritz-Carlton Nanjing had the best staff, now this hotel has been added. Most staff can speak English, so it was really great. Chinese restaurant Jinsha is also one of the reasons to go to this hotel in Hangzhou. Warm-hearted servers will treat you perfectly well. (Special thanks to “Bonnie at Jinsha and Dazy at WL bistro”)

Jianwei Z.

07/02/2022

Respond
7/10

Great Location and Environments… Hospitality and Professional Services…

Manu D.

10/17/2020

Respond
9/10
FrançaisEnglish

Quality of services, places… everything is perfect.

Facilities

  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Dry-cleaning
  • Concierge services
  • Car rental
  • Sun Deck
  • Laundry
  • Express check-in/check-out
  • ATM/cash machine on site
  • Fax/photocopying
  • Currency exchange
  • Elevator/lift
  • Business center
  • Tour assistance
  • Private check-in/check-out
  • Smoking areas
  • Meeting/banquet facilities
  • Terrace
  • Room service
  • Family room
  • Soundproof rooms
  • Iron
  • Wake up service/Alarm clock
  • Accessibility features
  • Heating
  • Garden
  • Non-smoking throughout
  • Entire unit wheelchair accessible
  • Hardwood or parquet floors
  • Luggage storage
  • Daily housekeeping
  • Upper floors accessible by elevator
  • Lockers
  • Carpeted
  • Air conditioning
  • Soundproofing
  • Wake-up service

Internet

  • WiFi is available in the hotel rooms and is free of charge

Room Amenities

  • Dressing room
  • Seating Area
  • Desk
  • Sofa
  • Telephone
  • Satellite channels
  • Coffeemaker
  • Electric kettle
  • Slippers
  • Bathtub
  • Bathrobe
  • Hairdryer
  • Toilet
  • Shower
  • Cable channels
  • TV
  • Fridge
  • Toilet paper
  • Private bathroom
  • Wardrobe or closet
  • Cleaning products
  • Socket near the bed
  • Clothes rack
  • Free toiletries
  • Bath or shower
  • Towels
  • Blu-ray player
  • Radio
  • Flat-screen TV
  • iPod dock
  • Alarm clock
  • Garden view
  • View

Food & Drink

  • Tea/Coffee maker

Activities

  • Cycling
  • Babysitting/child services
  • Tour or class about local culture
  • Kids' outdoor play equipment
  • Playroom
  • Hot tub
  • Bike tours
  • Bike rental

Swimming Pool

  • Swimming pool
  • Indoor pool
  • Outdoor pool

Wellness

  • Fitness facilities
  • Massage
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Foot massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa Facilities
  • Body Treatments
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/jacuzzi
  • Spa and wellness centre

Languages Spoken

  • Chinese
  • French
  • English
  • Japanese
  • Multi-language staff

Policies of Four Seasons Hotel Hangzhou at West Lake

  • Check-In:

    From 15:00

  • Check-Out:

    Until 12:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, UnionPay Credit Card, UnionPay Debit Card, JCB, Diners Club, American Express

  • There is no age requirement for check-in

Four Seasons Hotel Hangzhou at West Lake on map

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