I recently stayed at the Crowne Plaza Shanghai Nanjing Road and found the experience to be fairly average. The location is undoubtedly one of the hotel's strongest assets.
I had good gym experience. I used the gym everyday for muscle training. The lobby area is spacious and good place to have a leisure meeting. The bed is comfort and I slept well.
The minute I walked in the hotel it was very welcoming. The staff is very helpful with anything you need.