At the hotel, every room comes with a desk. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at Xiao'en Castle Hotel Tianmenshan have a flat-screen TV and air conditioning, and selected rooms are equipped with a balcony. At the accommodation each room is fitted with bed linen and towels.
Located in Zhangjiajie, 29 km from Zhangjiajie National Forest Park, Xiao'en Castle Hotel Tianmenshan provides accommodation with a fitness centre, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free Wi-Fi. The property features a hot tub, nightclub and a 24-hour front desk.
The hotel provides an ironing service, as well as business facilities like fax and photocopying.
Xiao'en Castle Hotel Tianmenshan offers a children's playground.
Tianmen Mountain Ticket Office is 2 km from Xiao'en Castle Hotel Tianmenshan, while Tianmenshan National Forest Park is 12 km away. The nearest airport is Zhangjiajie Hehua International Airport, 6 km from the accommodation.