Pacificsunset Concón

The hotel has its own parking, however, guests describe it as "small" and "difficult" to use. There is a risk that the car may be blocked by other cars, which makes it difficult to exit. Several visitors noted the limited number of parking spaces.

Most guests are very impressed with the staff, especially Amelia and Sebastian, who are praised for their warmth, responsiveness, efficiency, and willingness to help in any situation. They describe the service as impeccable and very attentive. However, there is also negative feedback: one guest noted that the cleaning lady was not very friendly and quite rude to visitors.

Opinions on the breakfast are divided. Some guests appreciate the complimentary tea, coffee, and snacks as a great help when arriving late. Others are very dissatisfied with the "free" breakfast, considering it very poor due to cheap coffee and tea in packets and the presence of only bread. Paid dishes, such as eggs with tomatoes, were criticized for having a very strong coconut oil flavor.

The rooms have a small kitchenette with a refrigerator, which may contain water and juice. An electric kettle is also provided for making drinks. One guest mentioned that he had to fetch water for the kettle from the bathroom, which he found unhygienic.

Most guests describe the beds as very comfortable and cozy, noting the soft sheets and good sleep. However, there is also an opposite opinion: one visitor complained that the mattress was in poor condition and sagged on the sides. Overall, the furniture and decor of the rooms are rated positively, and the interiors are described as beautiful and consistent with the photos.

The view from the windows is described as fantastic, breathtaking, and "priceless", with direct access to the ocean and beautiful sunsets. Many rooms have balconies or terraces that guests highly appreciate for enjoying the sound of the waves and the panoramic view of the Pacific Ocean.

Many guests note the perfect cleanliness of the rooms and common areas. However, there are also serious shortcomings: one visitor reported a unpleasant smell of cat urine in the bathroom and a clogged sink, which caused the water to accumulate.

In most cases, guests are satisfied, but in some reviews, problems are mentioned: the smell of cat urine in the toilet and a clogged sink, due to which the water did not drain.

Shampoo is provided in the bathrooms. However, one guest was dissatisfied with the quality of the "Familand" brand products, noting that they were of low quality and were in ordinary bottles, not in dispensers.

Yes, there is a pool at the hotel. Guests rate it as beautiful and suitable, although one visitor noted that the water in it was not warm enough at the beginning of the season.

The hotel takes care of its guests: complimentary drinks and snacks may be provided in the rooms. In one case, a beautiful basket with food and wine was provided for celebrating New Year, and a bouquet of flowers was arranged for one of the guests.