Review of Qualicum Beach Inn 3*

Marianne C.

06/11/2016

Respond
1/10
We waited 40 minutes for a waitress to take drink orders only, and 90 minutes to take food orders. Our group reservation was for 7pm and at 9:15pm my food finally arrived. Staff kept telling us everything would be ready soon, and it wasn't. We weren't even given an honest time estimate. This dinner was a wedding rehearsal dinner, reserved months in advance. We were a group of 31 and had the conference room booked. Several relatives have diabetes and should not be left waiting that long for food. If the restaurant lacked the service capacity to serve such a large group, they shouldn't have accepted the reservation. A few guests got up and left, but most of us just wanted to support the super-stressed bride and groom. To add insult to injury, the bride wasn't even served first, as per custom, but last. She has been frazzled enough with last minute wedding preparations, and should have been able to relax and enjoy her festive dinner with loved ones. The food was mediocre. My aunt's salad did not have enough dressing, and the ingredients were not exceptional. My $14 salad was a very small portion, and my appetizer had insufficient hummus to pita ratio. The pita strips appeared to be standard grocery store wrap shells, sliced and fried with salt, pepper, and parsley, and rather dry. I paid too much for this late and unsatisfying meal. The room was full of hangry guests, who began vocally protesting our treatment to the manager. When our bills arrived they expected us to pay full price and a service fee. We all protested the service charge for the very late meal, and were advised that if we got our service charge removed, our waitresses would have their pay garnished to repay the kitchen. This restaurant looks gorgeous, but lacks substance and integrity. Save your time and money.

Nightly rates from $169

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