Chateau Versailles

Fabulous location! Right on Sherbrooke, very walkable! The staff were fantastic, helpful ans friendly. The continental breakfast was generous with cold cuts, cheese, hard boiled eggs, cereals, breads and fruit. Rooms were small, but expected for a historic building. The rooms and hotel were very clean and well kept. We would definitely stay here again!

This hotel is very simple, clean, nice location.
Hotel has lots of stairs. Not wheelchair accessible.
Breakfast complimentary. Boiled eggs, ham, yogurt, cereal, pastry, canned fruit cocktail, coffee, juices.
Beds and pillows were comfortable.
Fan provided in room.
Complimentary nespresso coffee pods in rooms, fridge.
Water pressure, tap hard to regulate temperature/ flow of water in shower. Shampoo, conditioner, body wash in refillable containers in shower. 2/3 were left empty.
Blackout curtains in rooms.
On main road, access to bus. Close to mcgill university.

Old world luxury with large rooms and picture windows. Very good breakfast included. Originally a private mansion converted into a hotel. Pleasant and accommodating front desk staff.

The front desk staff seriously need better customer service training. The service we received was very disappointing. We arrived around 2:30 PM, and the morning shift staff member (working until 3 PM) was extremely rude and unwelcoming. She did not know how to properly greet or assist guests. Unfortunately, I forgot to take her name, but the experience left a very bad impression. Would not recommend and will never come back to this hotel.

Location was great, and hotel staff were very friendly.
The gym was not really a gym (3 pieces of equipment only 1 really worked) but free access to the better gym at the sister hotel over the street.
The breakfast was average.
The rooms were ok. Bed was adequate. Nice shower. Warm temperature room which was nice but noisy heater (sometimes it wakes you).

Had a great stay at Chateau Versailles. There was an issue with a smell in our original room and the staff immediately accommodated us and upgraded our room for the remainder of our 4-night stay. We were very pleased with the robes and slippers provided. The Trianon Suite was stocked with utensils, plates, and even a small electric stovetop. There was a Nespresso machine included as well.

I spent 5 nights in Chateau Versailles Hotel. It’s beyond my expectations. The daily breakfast is good. They have super helpful staff. Very nice, kind, and caring people. I’m glad that I chose this hotel to stay in during my trip in Montreal. Highly recommended.

I thoroughly recommend Chateau Versailles. I spent 6 nights here in the king room suite. The room was immaculately clean, quiet and comfortable. The daily breakfast was delicious and nutritious. The hotel staff were always courteous and helpful. The location is super convenient for transport and sightseeing. Overall, a very enjoyable stay and great value. Highly recommend.

Having lived in Montreal just up the street from this hotel many yrs ago, I am familiar with the neighbourhood. Room rate was decent for a relatively large room with sitting area. Compared to a few other hotels on Sherbrooke (e. G. The Sofitel at Peel St. ), this was a bargain. The Nespresso machine in the room was a surprise. Receptionist was very helpful in recommending some local bookstores. Also, the hotel's location is perfect — near grocery stores and pharmacies, for snacks and other essentials during my 3-n stay. Departure for airport was smooth, as they booked a taxi in advance, and even had a staff member from their partner hotel across the street come over to help carry my bags to the curbside taxi right at the entrance.
The downsides: First, the carpeting in the room was dirty. Stain spots everywhere. Bathroom was clean but small. Second, sound insulation was poor. I stayed during the World Series, and I could hear the folks next door chatting — not cheering, but normal-level conversations. Bad. Third, the free breakfast had limited choices. Finally, the steps from the street to the hotel entrance are downright risky, watch your step and use the handrail going down! I'm not sure whether there was a lift inside the hotel, as I only took the stairs to the second floor. Something to consider if one has mobility issues. Overall, there was a tired feeling to the entire hotel, a bit like a time capsule back to the 1980s.

They offer fair prices if you’re looking for a place to stay in Montreal downtown. Complimentary breakfast is nice to have a cup of coffee or a bagel with cream cheese before you head out to explore the city. Sheets were clean and I like how they provide capsule coffee in the room. Don’t mind the negative reviews can’t beat that for this price.

This is NOT a 4 star hotel by any stretch of imagination despite what Expedia or Priceline says. There are a few good points and there are a few undesirable. My objective view is that everyone will have their own boxes to check in selecting a hotel. I got a nice, decent-sized room with plenty of glass windows presenting a view of the street. It also has a Nespresso machine which was a nice touch. They also offered plush bath robes and slippers which was great It has a sauna which was another check for me. Above all the staff and housekeeping are Excellent. Super nice and friendly. Where it fell short was 1. Breakfast (nothing I could eat), 2. Traffic noise (windows are old), 3. Confusing thermostat. It was only for AC. For heater you have to use a fireplace in the room which would light up so if you need dark room, you are out of luck and it’s fan makes a noise so no quite sleep. 4. Gym cannot be called a gym. 5. No elevator, although I didn’t mind. Would I stay there again? I don’t think so if there are other options.

Chateau Versailles Hotel may have been a gem at a point with all their awards from 10+ years ago, but don’t get fooled by the photos, as even their deluxe king room with fire place is not as it used to be. (Photos probably taken many years ago). From check in the room was fairly dirty, a lot to stains, and the smell was not clean. I had raised the concern and requested another room but was told everything was full at both their hotels for the duration of my 4 night stay and the front staff didn’t give much care for my concern for the rooms cleanliness. There was a small nespresso machine which I enjoyed and the breakfast did the job, otherwise it was fairly disappointing. The room is trying to keep a Montreal classic look in some ways, but with a mostly renovated bathroom, a large TV and a nespresso, it seems like they can’t choose between a modern contemporary look or preserve its original roots with having old beat up stained carpet, furniture, walls and a thermostat that’s wired backwards with “sharpie” to indicate to use it in reverse (still never really figured out either thermostat in the small room). I will also note the bathroom door frame is very small to fit through, as a 5’10” man, I can’t imagine for anyone with a bigger frame than I to safely fit through the doorway. Coincidentally I ended up breaking my toe while entering my small room washroom, as the door couldn’t even open all the way in the washroom, so my foot caught the door itself.

Positive: Good Location, we were able to walk shopping and restaurant areas, there is a bus stop in front of the hotel and metro close by. Breakfast was generous, cheese, boiled egg, warm bagels, juices, hot coffee. Receptionist Narmin was helpful in where to visit.

We really enjoyed our stay here. I’m not sure why all the negative reviews. I booked this hotel for my daughter and I for the old charm and it didn’t disappoint. It has a very charming bed and breakfast feel. Our room was large and spacious (king suite), bathroom was clean, staff were so friendly and helpful, the included breakfast isn’t anything fancy but still great, and the location is perfect. Close to the metro and walking distance to lots! If you’re looking for an updated new feel this isn’t the hotel for you-if you’re looking for charm and cozy vibes this is a great option!

It is a Charming boutique-style hotel with a cozy, heritage vibe. The staff were polite and helpful throughout the stay, adding to the warm atmosphere. Rooms were clean and well-kept. Just a heads-up — parking is not included and costs $40. Overall, a pleasant and comfortable experience👍🏻

I was quite disappointed with my stay at this hotel. The photos and description on the website were very misleading — the actual room looked nothing like what was advertised. The space was small, outdated, and far from what you’d expect from a 4-star property.
The air conditioning took hours to cool the room, which was frustrating, especially after a long day. There was also a strange odor in the room that made the stay uncomfortable.
On a positive note, the staff was friendly and helpful, which was the only redeeming aspect of my experience. Unfortunately, that alone doesn’t make up for the lack of quality and comfort in the accommodation. I would not choose to stay here again.

To start with positives the staff were pretty nice and the hotel was clean. The bed was extremely creaky, every time you moved the bed would squeak. The rooms were marketed as having cooling systems but that was untrue. There was a tiny window that could be opened. The temperature was 78 degrees Fahrenheit and pretty unbearable. The breakfast was pretty bad, coffee was horrible as well as the fruit. The hotel also marketed having tea and cookies in the afternoon, this never happened during my stay. Overall not the worst hotel but definitely wouldn’t stay again.