Review of Swept Away Cottages 3*

So although I have yet to stay there (we will be arriving next week) I feel as though Alison and Natasha both deserve a shout out for their amazing customer service! For the span of 24 hours Natasha went out of her way to give me so much information and was incredibly patient with my million questions and phone calls! Natasha never rushed me through my calls although I could tell she was very busy and called me back when we got disconnected. As well as left notes for others to call me back to give me further information. Alison was also lovely to deal with and provided me with answers to even more questions and sent emails back and fourth to me to ensure I had all the information I wanted and needed to accommodate our huge group of 12! I understand CBMF weekend is a wild and hectic one but these two ladies went out of their way to ensure our accommodations were made and that I was left MORE than satisfied with my service. Both gals were A1 with their attitudes, honesty and customer service skills and my group is so excited to get there next week! The cottage looks unreal and it'll be SO nice not to bring along all of the 'extras' and just get to have a good time with some friends without the all the added stressers! It's disappointing to read all the negative reviews from a particular group when there could be so many positive reviews and people just don't take the time to write them! Literally these gals went ABOVE and BEYOND for us and deserve to be recognized for their outstanding job! I'm sure we'll be leaving Monday with the same attitude! :)