Hôtel Altitel

Yes, the hotel has available parking. Additionally, one guest noted the availability of a car wash service performed at night, although another visitor was dissatisfied with the quality and policy of this service.

Reviews regarding the staff are highly contradictory. Some guests describe the employees as warm, welcoming, dynamic, and professional. Others report poor customer service, rudeness from the reception and concierge staff, a complete lack of assistance with luggage, and a reluctance by the staff to provide recommendations for local attractions.

Reviews mention both positive and negative experiences. Some guests praise the breakfasts for the variety of fresh and tasty dishes. Others complain that staff arrive late for work, resulting in breakfasts not being served on time, and that there is an additional charge for the service.

The situation regarding drinking water has caused dissatisfaction among some guests. There are mentions of a lack of complimentary water, with the cost of a single bottle of water potentially reaching 800 francs.

The internet at the hotel is unstable. One guest reported that the connection dropped during an important conference call, and that the hotel lacks backup power to maintain connectivity, forcing the guest to purchase a mobile data package independently.

Opinions on the condition of the rooms vary. Some describe them as modern, elegant, spacious, and clean. Other guests note that the equipment is very old, the furniture is worn, lighting in the corridors is insufficient, and in some cases, basic items such as toilet seats or shower curtains are missing.

Cleanliness at the hotel is rated differently. Many guests praise the establishment for its cleanliness and hygiene. At the same time, there are complaints about dirty toilets and an insufficient supply of towels—one guest noted that they were given only one small hand towel but no bath towel.

According to some reviews, the hotel lacks basic toiletries such as shampoo and bath foam.

The hotel provides amenities such as a swimming pool, a terrace, and conference rooms, which, according to one review, are in good condition and satisfactory.