Hotel Simona Complex

The motel features a large, secure parking lot suitable for passenger cars, trucks, and vans. Some guests mention that parking is free of charge for customers, although one guest traveling by minivan reported being charged a fee. Truck parking costs between €6 and €8 per day; guests receive a card upon entry, which is required for payment at the reception desk before departure. Parking spaces may be limited on weekends, and the lot can occasionally become full late in the evening.

The staff is described as welcoming, polite, and attentive. Front desk staff speak English. Guests note that any issues that arise are resolved promptly and with a smile.

The restaurant serves traditional Bulgarian and Serbian cuisine at affordable prices (dishes average €6–€10). Guests praise the generous portions, flavorful fried offal, tongue, liver, and Shopska salad, and also recommend the steaks served on wooden platters. The restaurant features a children's play area and is open nearly 24 hours a day. However, some visitors noted slow service and mixed food quality, mentioning that while the cuisine is not exceptional, it is quite suitable for a one-time visit.

Breakfast is included in the room rate and is rated as delicious by guests.

Wi-Fi with good speed is available throughout the property.

Feedback regarding soundproofing is mixed. Some guests report that highway noise is not audible in the rooms at all. At the same time, others complained about early morning truck noise from the parking lot and being able to hear arguments from neighboring rooms.

Opinions on the rooms are divided: some guests describe the rooms as spacious, clean, and equipped with very comfortable beds, which is important for travelers on the road. Others complain of dated furniture, untidy rooms, and extremely uncomfortable beds that made getting a good night's sleep difficult. It was also noted that the curtains in some rooms are too light and do not provide sufficient blackout.

The majority of guests rate the rooms as clean and tidy, and the restrooms as well-kept. The hotel corridors are attractively decorated in a traditional style with abundant flowers. However, there are occasional isolated reviews mentioning uncleaned rooms.

The motel offers paid shower cabins priced at €2 for 30 minutes (payable in coins via a vending machine). Some guests find the coin-operated payment system inconvenient. Complimentary restrooms are also available. In-room showers may lack a shower curtain, so bringing flip-flops is recommended.

Yes, the motel is dog-friendly.