White City Inn

Moderate customer care and well situated in the township.

I would not recommend this place mainly because it is in an unsafe location with no guarantee of safety. The service is very poor.

I recently stayed at White City Inn in Gaborone, Botswana, and unfortunately, my experience was far from satisfactory. The room service was notably poor, with breakfast lacking spoons, and the need to request a bathing towel daily. Additionally, the beddings were not changed throughout my stay, indicating a lack of attention to cleanliness and hygiene at White City Inn. Moreover, I found the workers to be not polite when addressing guests, which further contributed to a disappointing overall experience. Regrettably, I must mention that the location is situated behind bars, with the constant noise of music played every day, disrupting the peace and tranquility one would expect. Considering these issues, I cannot recommend White City Inn to others in its current state. I hope this comprehensive feedback serves as an opportunity for improvement for White City Inn and as a helpful reference for future guests, emphasizing the importance of addressing these fundamental issues for a more positive stay.

The rooms are clean and reflect on photos.
Cocroaches is taking over the kitchen. Not pleasant in there.
And their breakfast is not at all what you see on the photos 2 slices of bread 1 egg 1 sausage and a coffee or juice. Not both.
No butter, no sauce, no bacon, no honey, no salad, no mushrooms, no toast.
Change the photo as it's misleading.

Bad customer service.
Untidy room with bugs crawling around. Torn cheap blanket.
Bathroom smell allover the room.
Bad external sound insulation considering it's located just behind a bar.
No simple expected things like a jar and glass of water.
Dirty fridge.
Poor car safety.

Very bad location, surrounded by bars and it's very noise and felt unsafe.
Very unfriendly staff and poor customer service, for 2 full days we were not given the Wi-Fi password eventhough it was advertised there is free internet for every guest, I don't understand their customer service on whether they wanted us to ask them to give us the password or not 🤷‍♀️ pov:benchmark from other bed and breakfast.
The bathroom taps were leaking and the bathroom floor floods.
Otherwise the breakfast was just OK.
But otherwise the service is very very very poor. And not forgetting false advertising.

Very smart, with exceptional service and also close to the main mall.