Central Hotel

Worst experience.
1 Rooms — the beads are too small, 2 can't fit in it, seems like the size is 4'x5'
2 Room service — I asked for another blanket, and I was served with used and torn blanket that too after 45 min and calling 3 times at the desk.
3 Dinning — The dinning is on 3 floor and rooms on 1 and 2 I think, at least ours was on 2, and after dinner when we came back to room we could not sleep until the cleaning and arranging was finished they made so much of noise that one can hardly thinking of sleeping.
4 I think they have water filter plant, but they do serve in rooms.

Stayed here on the first and last day of our Bhutan trip. Our experience on the first day was great, but the last night was extremely disappointing.
The night before checkout, we informed the receptionist that we had an early morning flight and would need to leave very early. They assured us this wouldn’t be a problem and even promised that our breakfast would be packed for us to take along.
However, in the morning when we came down to the lobby, both the entrance and exit doors were locked. The receptionist who was supposed to assist us was passed out on the lobby sofa and appeared to be drunk. Another guest had already been trying to wake him up for about 15 minutes, but without success.
After the three of us tried repeatedly to wake him, we had to search for another way out and were fortunately able to find a back door to leave the hotel.
This was extremely irresponsible behaviour on the part of the hotel staff. Not only did we miss the breakfast that we had already paid for, but we were also at risk of missing our flight because the staff member on duty was intoxicated and unable to assist guests. This was a very concerning experience and not something you would expect from a hotel responsible for guests’ safety and service.

Excellent service—staff was polite, attentive, and quick. Made the dining experience truly enjoyable specially Mr. Sunil is very expirance for the Bar service… Thank you for the best service.

I had mazing😍moment at central hotel. Everything was perfect, food was delicious, staff were all extremely friendly and helpful specially Sunil, and the view was so beautiful🥰. The location was so Convienent and easy to access. Overall it was wonderful experience and the most specialist is my favorite drinks mixed cocktails. Made by sunil, u most try it. And I highly recommend center hotel to any one visiting.

Awesome stay.
Very humble desk people.
Humble room service.
Love Bhutan and Bhutanese.
Price seemed a little higher but worth the stay.
Both Indian and Bhutanese currency accepted.
All Upi payments accepted too.
Neatness and tidyness.
Definitely something for the Indian hotel owners to learn. (Not being offensive)
If you want to stay at Phuntsholing. This hotel is a good option. For sure. No doubt.

Rooms are okay for a 3 star expectation. The hotel is placed in the most convenient location.
Food quality is good. Do not expect gourmet but apart from that taste is good, Indian food is served.

It was squeaky clean. The staffs were very friendly. The Wi-Fi was top notch! And the food and view was both great!

I recently stayed at Central Hotel and had a decent experience. The rooms were affordable and clean, which was a big plus. However, parking was a bit of a challenge, and I had to park my vehicle a short distance away from the hotel.
The food served at the hotel was average, but the rooms were comfortable and well-maintained. Overall, considering the price, I would say that Central Hotel is a good option for those looking for a budget-friendly stay. If you're not too fussy about food and parking, you might find this hotel to be a good value for the money.

Nice hotel and well located. Good restaurant with nice simple food. The rooms can be better appointed. The space is smaller inside the room and not very well organized. Rest all is nice.

I had a wonderful stay at Central Hotel in Phuentsholing. The rooms were comfortable, and the staff especially the manager, Mr. Vicky was incredibly warm and welcoming :)
The hotel has a lovely ambiance, and the rooftop bar offers stunning views of the mountains perfect for relaxing in the evening.
The highlight though, was the food. The restaurant serves delicious Bhutanese cuisine that’s truly a must-try. Highly recommend this place if you're visiting Phuentsholing!

Horrible experience. The sheets had several hair strands inside and dirt was visible in some parts indicating they were not changed. Called the front desk to inform but they didn't pick up. I went down to see the front desk guy sitting there and informed him. He said he ll send someone to change the sheets. We waited but no one came so my husband went to ask them again. Told them to just give us the sheets and we ll change it ourselves. They sent the luggage boy who brought the sheets. He gave us all sheet and a single sized quilt. Apparently there was only one quilt available so just made do with that. Thankfully it was not cold so we survived the night. Won't be going back there again.

Good room. Good food. Best location. The room were big and clean and the service was even good. The location is at the entry point of the country.
Tip: if you are an Indian arriving at the border at night, and planning to enter the country the next day (aiming not to pay for the SDF for an extra night), worry not, you can enter Bhutan for free (via your guide) and stay at this hotel without paying SDF for the night.
Food: its really good.
Good luck.

The rooms were neat and clean, and the hotel staff were friendly and helpful.
However, the restaurant service was disappointing—staff were inattentive and unfriendly. They took nearly 2 hours for serving dinner and 1.5 hours for breakfast. The food was good, but the service needs serious improvement.

Great roof top bar to hang out with friends and family. The bartender sunil server us a fine cocktail he's got a great talent and a sound knowledge on bar drinks and has a friendly company. The service is really good. Good food and drinks in a very environment.

Great to visit Central Hotel, Phuentsholing. Great view. Staff behavior is friendly. Room service also Great. And for Restaurant cooking is very Great and tasty. All over my review 5 star for this Hotel &Bar Cum Restaurant. Come, Stay, Eat, Drink and enjoy your trip.!

The hotel was decent for a short stay. The room was clean and had the basic amenities, though it felt a bit dated. The bed was comfortable, but the pillows were too soft for my liking. The staff was polite and helpful, although food was just ok ok.

Rooms are not that spacious for the amount we pay. The hotel is in main road. We stayed in deluxe room with balcony. It was very noisy. Door lock wasn't proper.
Only plus point is the immigration office, border is very close to it.
Morning buffet breakfast was good.